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Servers

Red Robin · Madison, WI · Part time

Posted Dec 30, 2025 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you turned around a guest or customer who was unhappy.

What they are checking: Whether they listen, apologize sincerely and fix the problem instead of getting defensive.

Red Robin talks about delivering a fun dining experience. How would you make a family's visit memorable?

What they are checking: Whether they bring genuine warmth and personality to the table, not just order-taking.

Tell me about a time you worked with a team to get through a really busy shift.

What they are checking: Whether they help teammates with running food and resetting tables instead of guarding only their section.

What's your availability, including nights, weekends and holidays?

What they are checking: Whether they can work the shifts when restaurants are busiest and tips are best.

What would you do

A table of six has been waiting and you have four other tables. How do you keep everyone happy?

What they are checking: Whether they can manage a full section by acknowledging guests quickly and keeping steady timing.

The kitchen sends out the wrong meal to your table. How do you handle it?

What they are checking: Whether they take ownership with the guest and work smoothly with the kitchen without blaming anyone.

A guest has had too much to drink and wants another. What do you do?

What they are checking: Whether they know to involve a manager and refuse service responsibly instead of avoiding the conflict.

About the work

How comfortable are you taking orders on a handheld device? What would you do if it froze during a rush?

What they are checking: Whether they adapt to technology and have a backup plan so orders still get to the kitchen.

A guest tells you they have a food allergy. What do you do?

What they are checking: Whether they take it seriously by noting it clearly and talking with the kitchen rather than guessing.

How do you suggest an appetizer or dessert without being pushy?

What they are checking: Whether they can recommend items naturally, which helps the guest and their own tips.

Practice this interview out loud.

Offer builds a real interview for this exact role at Red Robin from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Red Robin.

Server Pay Rate: $2.33 + Tips

Red Robin servers also earn variable tips (hourly pay will not be less than applicable minimum wage). Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Server : You will be responsible for taking orders using handheld technology, serving food and drinks in a timely accurate manner, as well as delivering a fun and satisfying dining experience to Guests. This role is a part of the Front of House service team so, great customer service skills are a must. In addition to base pay you will have great earnings opportunities receiving tips. Must be 18 or older. The role is also eligible to enjoy : • Flexible work schedules • 50% discount on Red Robin food and 25% for your family • Referral bonuses for bringing new members to our team • Additional compensation and benefits that are listed below • Excellent opportunities to grow with us! Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality. Legal Disclosures Pay Range (Base Pay) : Pay range disclosed above. Other Types of Compensation : Tips, Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week). Health Insurance : Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+). Retirement Benefits : 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year). Paid Time Off : 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week). Application Window : Red Robin accepts applications on an ongoing basis. Red Robin is known for its laid-back atmosphere and uniquely quirky vibe. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone. We are high-volume, full-service restaurant concept that has great growth opportunities. Many of our Managers were hourly Team Members at one time. Our mission is clear: Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile. Become a part of our team today and grow your career with Red Robin Gourmet Burgers and Brews!

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