Jobs › Cushman & Wakefield

Senior Property Administrator (CRE)

Cushman & Wakefield · Rosemont, IL · $27.79–$32.69 an hour · Full time

Posted Aug 20, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you managed several urgent requests from different people at once.

What they are checking: Their ability to stay organized and professional under heavy administrative workload.

Tell me about a time you noticed a process in your office that was wasting time and fixed it.

What they are checking: Initiative and ownership of how the property office runs.

What would you do

A tenant calls upset about a recurring HVAC problem. How do you handle the call and what happens after?

What they are checking: Whether they respond promptly, document the issue and follow through until the tenant is satisfied.

A vendor shows up to work without a current certificate of insurance on file. What do you do?

What they are checking: Whether they enforce compliance even when it is inconvenient.

About the work

How do you track certificates of insurance for tenants and vendors so none lapse?

What they are checking: Whether they keep a working follow-up system, since lapsed coverage exposes the owner to real risk.

Walk me through how you prepare and code an invoice for the property manager's approval.

What they are checking: Accuracy and understanding of general ledger coding in property accounting.

How would you coordinate a bid process for a service contract like janitorial or snow removal?

What they are checking: Whether they can create a fair, comparable bid and support compliance with company policy.

What reports do you think a property manager needs from the work order system each month?

What they are checking: Whether they understand how work order data reveals building issues and response times.

How do you plan a tenant appreciation event or building meeting from start to finish?

What they are checking: Event coordination skill, which the posting lists among their duties.

What lease administration information do you keep for each tenant, and why does it matter?

What they are checking: Understanding that accurate tenant records support billing, renewals and emergencies.

What property management or accounting software have you used, such as Yardi or MRI?

What they are checking: Familiarity with the tools that commercial property teams depend on daily.

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The full job description

As published by Cushman & Wakefield.

Job Title Senior Property Administrator (CRE) Job Description Summary Performs the administrative functions of the Property Management Team assuring a high level of professionalism in property issues, including timely response to and resolution of any tenant requests or concerns. Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIES May be responsible for one or more of the following: • Provide full administrative support, including phone support, typing reports, filing and distribution of correspondence • Schedule and coordinate meetings/special events, as requested • Assist in lease administration activities, including tenant contacts and insurance information; generate reports • Prepare and coordinate bid proposals, service contracts and approved invoices. Assist in bidding process and assist Property Manager(s) in their efforts to ensure compliance with C&W’s policies and procedures • Prepare and code invoices for Property Manager’s approval • Ensure office is stocked with office supplies and other required items to maintain the office • Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software • Track and file contracts and insurance certificates; maintain follow-up system for expirations • Monitor and maintain the property maintenance work order system and prepare monthly reports for Property Manager on status of tenant work orders • Maintain the property purchase order system • Maintain lease and contract files, as well as other files located within the property management office • Promote and foster positive relationships with tenants and clients and track service calls as required • Assist with monthly and quarterly management reports as well as annual budget preparation • Process management and maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval KEY COMPETENCIES 1. Communication Proficiency (oral and written) 2. Customer Focus (internal and external) 3. Organization Skills 4. Interpersonal Skills 5. Initiative 6. Multi-tasking IMPORTANT EDUCATION • High school diploma/GED equivalent; must have a Bachelor Degree IMPORTANT EXPERIENCE • Customer service experience preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS • Proficiency in Microsoft Office Suite • Ability to give and take direction and to interface with decision makers in a professional manner and maintain confidential information WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. AAP/EEO STATEMENT C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $27.79 - $32.692307 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com . Please refer to the job title and job location when you contact us. INCO: “Cushman & Wakefield”

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