JobsGenerac

Senior Product Manager - Installation Mobile App

Generac · Waukesha, WI

Posted May 25, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to deeply understand a user group very different from yourself, like a field technician or installer, and how that changed what you built.

whether the candidate actually does field-level user research versus relying on assumptions from a desk

Walk me through a product you shipped that depended on a hardware or firmware release. What made that coordination hard and how did you handle it.

real experience managing the hardware-software dependency chain this role requires

Describe a situation where you had to get several business units and executives aligned on a roadmap when they didn't agree with each other going in.

ability to drive alignment and close decisions rather than let them linger, as the posting explicitly demands

Tell me about a time you built a prototype instead of writing a long requirements doc. What happened when you put it in front of a real customer.

whether 'build, don't spec' is a genuine habit or just a phrase they'll repeat back

Give me an example of a pilot you ran with real users where the results made you change direction. What did you see that surprised you.

comfort owning outcomes over shipped features and willingness to iterate based on evidence

Tell me about a time a cross-functional partner, like an engineer or designer, pushed back hard on your product direction. How did you resolve it.

collaboration style and whether they build partnership or just push authority

Technical

How would you use AI tools today to go from an idea for a dealer-facing troubleshooting flow to something a dealer could actually try, in a week rather than a month.

concrete fluency with AI-assisted prototyping, not just buzzword familiarity

What metrics would you use to know if an installation or troubleshooting app is actually working for dealers in the field, versus just being used.

depth of outcome-based thinking versus vanity usage metrics

How do you think about designing for someone standing in a customer's basement or on a roof, with gloves on, spotty signal, maybe a language barrier?

real understanding of field-technician constraints as opposed to generic mobile UX knowledge

Situational

Suppose the engineering team tells you a firmware fix needed for your next app release is now three months out. What do you do with the roadmap and the stakeholders who were expecting it on time.

how they manage dependency risk and communicate trade-offs under a hard hardware constraint

An executive wants a feature added that you believe will not move the metric you're actually accountable for. How do you handle that conversation.

ability to hold a line on outcomes rather than cave to feature requests from senior stakeholders

You're running a pilot with a group of dealers and they're not using the app the way you expected. Walk me through what you'd do in the first week of seeing that.

practical instincts for field-based iteration and distinguishing a design problem from an adoption problem

If you had to bring a solution rather than a problem to your VP tomorrow on a messy issue you didn't fully own, what would that actually look like, concretely.

whether 'extreme ownership' translates into a real operating habit rather than a résumé buzzword

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The full job description

As published by Generac.

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? Generac Residential is hiring a Senior Product Manager   to  help our dealers   install,  maintain and   troubleshoot our products   in the field .   Your portfolio will include delivering applications, experiences and processes with massive daily impact in the lives of thousands of dealers and millions of customers. This position is for you if:    • You’re a lifelong learner and puzzle solver - complex problems involving technology, business processes and human dynamics are the kind of thing that stimulates your curiosity.    • You're a builder at heart - you'd rather put a prototype in front of a customer next week and learn from the source, rather than polish a requirements doc for a month.      • You’re an extreme owner and an obstacle  remover, and  prefer bringing to the table solutions rather than problems.    • You lead by example and  integrity, and  expect others to do the same. You enjoy building strong partnerships with colleagues across organizations.     • You communicate clearly enough to move executives and concretely enough to move engineers.    Essential Duties and Responsibilities:     • Internalize the user: Develop a deep understanding of installers, service technicians, and our internal service organization. Identify gaps in their workflows, both external and internal, and bring ambitious solutions to the table.    • Combining input from multiple business units with your own vision for the field experience, d rive   roadmap alignment   and earn executive buy-in through compelling communication, clear trade-offs, and decisions that close rather than linger.    • Build,  don't spec: Prototype with AI tools, partner with engineering, design, and functional leaders to shape the solution as it's being built.    • Own outcomes, not features: Run pilots with real dealers, watch what they do, and iterate fast. Drive relentlessly toward the result you committed to, not the feature you scoped.    Minimum Qualifications:     • Bachelor's Degree in Engineering , Computer Science, or equivalent experience.    • Minimum 5+ years of progressive Product Management experience with mobile/web applications.     • Demonstrated experience leading cross-functional initiatives that required alignment across multiple business units or executive stakeholders, and shipping products that depend on hardware or firmware releases.    Preferred Qualifications:     • Experience with mobile applications, particularly field or technician-facing apps.    • Experience with hardware-connected software products (IoT, energy systems, industrial equipment) and familiarity with solar, energy storage, generator, or adjacent industries.    • Track record of conceiving, developing, and launching new software products or SW/HW integrated solutions, with a strong focus on user-centered design and outcome-based metrics.    Generac is committed to fair and equitable compensation practices. The salary range for this role based in Santa Monica, CA and North Billerica, MA is $152,200 - $197,800 and in South Portland, ME is $133,500 - $173,500. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives. This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits. #LI-KS1 “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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