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Senior Product Manager - Card Partnerships

Capital One · Chicago, IL · Full time

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You'd lead PMs on the Discover backbook conversion program. How do you keep a large program coordinated across many product teams?

What they are checking: Whether they can manage dependencies and decisions across a big, high-visibility program.

Tell me about a time you presented to senior leadership on a high-stakes program.

What they are checking: Whether they can communicate risk and progress clearly to executives.

Tell me about a modernization effort where you had to replace old software while it was still in use.

What they are checking: Whether they've managed the risk of replacing live systems.

What would you do

The posting says Conversion services should be Agentic AI-ready. What would that mean in practice?

What they are checking: Whether they can translate an AI ambition into concrete platform capabilities like clean APIs and structured data.

A data mapping issue is found two weeks before a conversion date. How do you decide whether to delay?

What they are checking: Whether they can weigh customer harm against schedule and make a clear call with leadership.

How do you work with partners whose own systems and timelines you don't control?

What they are checking: Whether they can manage outside dependencies through clear agreements and steady communication.

About the work

Walk me through what has to happen to convert a credit card portfolio from another issuer to Capital One.

What they are checking: Whether they understand the data, account, customer communication and servicing steps behind a conversion.

What are the biggest risks for customers during a portfolio conversion, and how would you reduce them?

What they are checking: Whether they put customer impact like broken autopay or lost rewards at the center of conversion planning.

How would you make conversions repeatable so the next portfolio is faster and cheaper than the last one?

What they are checking: Whether they think in reusable platform capabilities rather than one-off projects.

How would you measure whether a conversion went well?

What they are checking: Whether they look at customer outcomes like contact volume, attrition and errors, not just completion.

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The full job description

As published by Capital One.

Senior Product Manager - Card Partnerships Senior Manager, Product Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Join the Partnerships Conversions Product team and be at the forefront of a major modernization program seeking to revolutionize how we convert credit card portfolios to Capital One. This is a high-impact role where you will: • Own the Strategy: Drive the development and delivery of features and capabilities that position our Conversion services to be Agentic AI-ready to support future conversions across Partnerships and the Enterprise. • Build Next-Generation Software: Lead the charge in creating the next evolution of software that makes Conversions easier and faster for converting Customers and the Business. • Lead a Team: Lead a team of Product Managers driving key outcomes and experiences as part of the Discover backbook conversion program This position offers significant exposure to Leadership and the unique opportunity to influence major results that directly impact the success of Capital One's Partnerships business and beyond. If you are passionate about product leadership, modern technology, and driving business efficiency, this is the role for you. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: • A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR • Bachelor's degree in any field and 4 years of Product Management experience Preferred Qualifications: • Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management; $164,800 - $188,100 for Manager, Product Management Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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