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This position has closed. Carvana removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Senior Operations Manager - Plainfield

Carvana · Remote · Reconditioning

Posted Sep 30, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a root cause analysis you led that changed results.

What they are checking: Whether they can show a clear problem, cause, countermeasure and result.

Tell me about a continuous improvement change you rolled out across more than one team.

What they are checking: Whether they can train and sustain change beyond one line.

How do you develop leads and managers below you?

What they are checking: Whether they use development plans and regular feedback, as the posting describes.

Tell me about a time you had to make a big call without your boss available.

What they are checking: Whether they can make sound decisions alone when the GM is offsite.

What would you do

You'd oversee multiple reconditioning lines and run the site when the General Manager is out. How do you plan a full shift?

What they are checking: Whether they can think across lines and own the whole site's results.

How would you run a weekly performance review with senior reconditioning leadership?

What they are checking: Whether they report honestly on misses and countermeasures, not just good news.

Production is on target but cost is running over. What do you look at?

What they are checking: Whether they understand labor, overtime, parts and rework as cost drivers.

How would you build trust with associates on the floor as a senior leader?

What they are checking: Whether they show up on the floor and lead through communication, not just reports.

About the work

Walk me through how you'd find the bottleneck limiting site throughput.

What they are checking: Whether they use data and the floor to find the real constraint before acting.

What does a good daily manager huddle look like to you?

What they are checking: Whether they can set tone and priorities in a short, focused meeting.

How do you keep health, safety and loss prevention strong across a large site?

What they are checking: Whether they treat compliance as part of daily management.

Practice this interview out loud.

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The full job description

As published by Carvana.

Position Overview: The role oversees multiple reconditioning lines and is responsible to ensure necessary production metrics are consistently met.  What you’ll be doing: • Oversee multiple reconditioning lines within the Inspection & Reconditioning Center (IC), planning production for a full working shift. • Fully manage facilities to meet or exceed targets in production, cost, and quality when the General Manager is not onsite.  • Quickly identify bottlenecks that affect site throughput and efficiency. Conduct root cause analysis, develop action plans, and  execute with the site leadership team and associates. • Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting on performance versus targets, challenges, and countermeasures. • Guide daily site manager huddles to establish the day’s tone and priorities. • Aid in the execution of Continuous Improvement projects at home site and, if applicable, throughout the region/network, while implementing and training process changes. • Foster growth and development in our Reconditioning Lead and Manager populations by supporting Development Plans and providing regular competency-based feedback. • Embody Carvana values through effective leadership, teamwork, and communication on the shop floor. • Uphold Carvana operating standards and processes. • Ensure compliance with all health, safety and loss prevention guidelines. What the job requires: • Must be open to relocation, ideally nationwide but at minimum regionally (Northeast, Southeast, Midwest, West Coast). • Ability to maintain high volume and high-quality content in a fast-paced environment. • Experience leading a team of over 50 associates and a track record of developing employees. • Proven ability to solve urgent operational challenges through root cause analysis. • Excellent communication skills. • 8+ years of management experience either in an automotive or lean manufacturing environment. • Valid unrestricted driver’s license with a clean driving record in the last 3 years. • Must be able to read, write, speak and understand English. • Must be at least 18 years of age. • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. • Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. • Ability to work variable schedule(s) as necessary. • Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. • Must be able to walk up to three miles each day.   Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.   Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.   Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.