Jobs › Dyson

Senior National Account Manager

Dyson · Remote · $147,200–$184,000 a year

Posted Sep 17, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a negotiation with a retailer where you protected profit while still keeping the relationship strong.

What they are checking: Whether they can negotiate to the company's position and maximize profit outcomes as the posting asks.

How do you find and build relationships with the real decision makers at a retailer?

What they are checking: Whether they can map influence beyond the buyer and manage the business at multiple levels.

Tell me about a time you launched a new product with a retail account.

What they are checking: Whether they can drive new product success, which the role expects for Dyson's growing range.

How would you represent a premium brand like Dyson in conversations with retail partners?

What they are checking: Whether they protect brand standards and positioning while growing the business.

What would you do

Your account is behind on sales and carrying too much inventory. What would you do?

What they are checking: Whether they can use data to fix sell-through and balance inventory with the retailer.

How do you get internal stakeholders to agree to a plan you want to propose to an account?

What they are checking: Whether they can build consensus across marketing, finance and supply chain before going to the customer.

A retailer asks for a price concession that hurts your margin. How do you respond?

What they are checking: Whether they negotiate with alternatives instead of simply giving in or refusing.

About the work

Walk me through how you build a joint business plan with a major retail account.

What they are checking: Whether they can create a shared plan covering sales, profit, inventory and promotions with the retailer.

How do you decide where to spend trade funds for the best return?

What they are checking: Whether they measure promotion and funding ROI rather than spending by habit.

What metrics do you review each week on your accounts?

What they are checking: Whether they track sales, margin, inventory and share data to manage proactively.

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The full job description

As published by Dyson.

About Us: Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood with employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country. The Senior National Account Manager will execute and drive a retail sales plan for specific retailer accounts that will result in delivery of sales and profit growth of existing and new Dyson products. About the Role: Develop joint business plans for retail accounts • Seek consensus and approval from internal stakeholders for proposed plans; negotiate with accounts to company's position, maximizing profit outcomes. • Achieve sales, profit and inventory goals on a monthly, quarterly and yearly basis. • Manage funds and resources for the best return on investment. Analyze data and implement high quality solutions and actions to solve problems proactively with customer and team. Develop and manage relationships with for retail accounts • Represent Dyson to the trade; demonstrate exemplary execution of Dyson principles. • Seek out decision makers and influencers to best manage the business. Create positive working relationships across all levels of their organizations. Problem solve issues to achieve profitable outcomes. • Comprehensive knowledge of customers; ability to communicate that knowledge, serving as the voice of the customer internally. • Establish and execute plans regarding distribution, merchandising, pricing, and product placement including negotiating contracts, trading terms, and various programs. • Make regular visits to customer head offices and, if appropriate, accompany customers to the UK to Dyson head office to cement joint business plans. Develop and manage relationships and processes with established customer team and internal business partners. • Seek out decision makers and influencers. Create positive working relationships across all levels of the business. • Work with Marketing, Finance, and Channel to develop exclusive products and range. • Work with Logistics to execute bundles locally and reduce QVC and HSN corporate charges. • Work with Marketing and Product Claims and Performance Manager to substantiate on-air claims. • Accountability for all business processes related to the position, for example accounts receivable, legal, customer service, and all related administrative due diligence. Contribute to Dyson and National Account Sales Team Success • Serve as an active and high performing member of the team. • Identify problems and find solutions. Think outside of the box. • Be able to challenge self and others in accepting the norm, while working towards best practices. • Suggest process improvement. Work as a team towards solutions by sharing knowledge, expertise, and new ways of working. • Relish the opportunity to pick up new activities that fall broadly in the purpose of the role. • Seek out assessment and growth opportunities. Strive for personal excellence. • Act with urgency to make the most of opportunities and accomplish goals and objectives of business. • Develop expertise in all Dyson products. • undefined • Develop and manage direct and indirect reports Other Requirements • Full driver’s license with good driving record • Ability to lift, push, and pull up to 50lbs • Ability to travel up to 50% About You: • Bachelor’s Degree preferred; concentration in business or related field preferred • 7+ years’ experience in premium brand national account sales and account management calling on national retailers • Diverse experience supporting sales, operations, trade marketing, category management, and financial analysis required • Strong proven track record of budget/quota delivery • Experience being an active and high performing member of a team • Demonstrate the ability to penetrate the appropriate customer, customer team, and internal functions to achieve maximum results on sales objectives • Ability to think strategically and develop long-term plans for channels, retailers, and products • Proven ability to positively influence buyers and management level decision makers to achieve customer business volume plan • Well-developed conflict resolution skills • P&L proficiency and ability to optimize return on investment - ability to determine short and longer term sustainable outcomes rooted in analysis. • Ability to provide insights to POS trends within account base • Proven negotiation and closing skills, both at the account and product sales levels • Good customer and cross functional interface capabilities • Excellent presentation and influence skills • Excellent math and analytical skills • Ability to accurately forecast demand • Demonstrated proficiency in Microsoft Word, PowerPoint, and Outlook; advanced proficiency in Excel • Demonstrate competency with internal and syndicated systems, data and content organization to support the needs of sales management • Passion for the technology, and hunger to develop successful customer team • Demonstrated ability to manage complex projects • Low personal ego; high team ego to succeed • Objective, enthusiastic, committed, flexible, diligent, conscientious • Accountable – takes ownership of business, customers, and relationships Salary: $147,200-$184,000 annually + bonus opportunity Benefits: At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter. Financial benefits: • 401K with up to a 4% match • Company paid Life Insurance and AD&D • Flexible Savings Account (FSA) and Health Savings Account (HSA) Lifestyle benefits: • Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time • Pre-tax Commuter Benefits (applicable areas only) • Generous Child Care Leave Program • Wellness Program • Employee Assistance Program • Dyson Product Discounts Health benefits: • Multi-Level Healthcare Coverage Options • Vision & Dental Coverage • Company paid Short-Term and Long-Term Disability Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at americas.talentacquisition@dyson.com for more information. Dyson is an Equal Opportunity Employer. #LI-ONSITE D yson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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