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Senior Manager, Site Reliability Engineering - Infrastructure Platform

Okta · Chicago, IL · Tech Ops-610

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a major incident you led or oversaw. What changed in the organization afterward?

What they are checking: Whether they turn incidents into lasting process and engineering improvements.

How do you hire and grow SRE managers and senior engineers?

What they are checking: Whether they can build leadership depth across multiple teams, not just manage individuals.

Tell me about a time you had to push back on a senior leader about a reliability risk.

What they are checking: Whether they will raise uncomfortable risks to leadership when uptime is on the line.

What would you do

You oversee Edge networking, the Kubernetes platform, observability and automation tooling. How do you set priorities across those teams?

What they are checking: Whether they can balance several platform teams against one reliability goal instead of managing them in silos.

Product teams want to ship faster, and your teams want more change controls. How do you settle that?

What they are checking: Whether they use error budgets or similar tools to make speed and safety a shared tradeoff.

How do you keep on-call sustainable for your teams?

What they are checking: Whether they protect people from burnout while still meeting strict uptime goals.

About the work

Okta targets 99.999 availability across AWS regions. What does that number force you to do differently?

What they are checking: Whether they understand how five nines shapes architecture, change management and incident response.

What would a world-class observability platform look like here, and how would you get there?

What they are checking: Whether they have a concrete view of metrics, logs, traces and SLOs, and a realistic path to build it.

How do you manage cloud cost without hurting reliability?

What they are checking: Whether they can find savings with data while protecting the availability targets the business depends on.

How would you run a multi-region failover test on a live identity service?

What they are checking: Whether they can plan risky resilience testing safely with clear rollback and communication.

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The full job description

As published by Okta.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Infrastructure Platform and Shared Services Team Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput and 99.999 availability. We're looking for a technical leader to help us continue to scale the service with great people and reliable, cost-effective, and efficient infrastructure, processes, and tooling.  As the Sr. Manager of Infrastructure Platform and Shared Services, you will oversee multiple teams focused on Edge networking, K8s platform, Observability, automation platform & tooling.  What you’ll be doing  • Lead the Infra platform and shared services org and various initiatives across SRE & Infrastructure organization. • Build a world-class observability platform and monitoring capabilities enabled with self-service • Accelerate the velocity of SRE and product engineering by developing robust platforms, powerful tooling, and intuitive self-service capabilities. • Own the design and operation of scalable, self-service Cloud infrastructure platforms (e.g. Observability Platform, SRE Productivity, deployments, and Edge Infrastructure) • Lead, mentor, and grow a high-performing team of engineers and managers across SRE and infrastructure shared services domains. • Perform engineering design evaluations and ensure the completion of projects within resource, budget, and scheduling constraints. • Improve SDLC processes for Cloud infrastructure as a code, including the maturity of product deployements, change and release management  • Manage service and business expectations and prioritize resource allocation • Maintain a deep knowledge of industry best practices, evolving trends, and technologies   What you’ll bring to the role • 6+ years of experience in technical leadership & people management  • 3+ years of experience running large-scale infrastructure platforms supporting a SaaS/Cloud service in a public Cloud, preferably AWS. Experience supporting a multi-Cloud environment will be a plus. • Strong expertise in cloud-native architectures, Edge infrastructure (WAF, ALB, NLB, Apache, Nginx), IaC (Terraform), Splunk, Grafana and CI/CD pipelines. • Strong background and hands-on experience in SRE automation& tooling  • Deep experience with building and operating observability platforms and monitoring tools (Grafana, Splunk, APM etc.) in a large scale environment. • Demonstrated ability to lead cross-functional teams and manage large-scale programs • Effective verbal, written communication and interpersonal skills • Computer Science Degree or related degree or equivalent experience Additional requirements: • This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing the U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.   #LI-Hybrid P8841_3271246 Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us .    The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $232,000 — $319,000 USD The Okta Experience • Supporting Your Well-Being   • Driving Social Impact  • Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please  use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please  click here to view our full NYC AEDT Notice.

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