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Senior Manager, Product Safety Team Program Manager

AbbVie · North Chicago, IL · Full time · Other

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you managed an urgent escalation across several functions.

What they are checking: Whether they can stay calm and keep many groups moving when a safety issue cannot wait.

Tell me about a program management process you improved. What changed?

What they are checking: Whether they look for ways to make the team more effective, not just keep things running.

What would you do

How would you run a Product Safety Team meeting so it leads to clear safety decisions?

What they are checking: Whether they can structure meetings around decisions and follow-through rather than discussion alone.

A key decision is needed from a safety governance body, but members disagree. How do you help the team move forward?

What they are checking: Whether they can facilitate disagreement toward a documented decision without taking sides improperly.

A safety document is due to a regulator, and a contributor has not delivered their section. What do you do?

What they are checking: Whether they escalate early and protect regulatory deadlines that cannot be missed.

How do you communicate with senior medical leaders who have very little time?

What they are checking: Whether they can give leaders what they need in brief, clear terms.

About the work

What makes safety documentation inspection-ready, and how do you make sure yours is?

What they are checking: Whether they understand what inspectors look for, such as traceable decisions and timely records.

Walk me through the drug safety lifecycle from signal detection to label change.

What they are checking: Whether they have enough pharmacovigilance knowledge to support the team's safety decisions.

How do you track action items and decisions across many PSTs so nothing is missed?

What they are checking: Whether they have reliable systems for program management across a large portfolio.

What global safety requirements, such as those from FDA or EMA, have you worked with?

What they are checking: Whether they know the regulatory frame that the PST's documents must meet.

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The full job description

As published by AbbVie.

This position reports into the Clinical Sciences Product Office & Technology, within Strategic Operations under the Clinical Sciences organization. The Clinical Sciences Product Office & Technology and Global Patient Safety functions work collaboratively and strategically with colleagues across the product lifecycle to identify, evaluate, understand, and communicate the safety profile of our drugs to protect patients worldwide. The Product Safety Team Program Manager (PST PM) plays a critical role in shaping and advancing the strategic priorities of the PST by providing exceptional and strategic program management leadership. The PST is a high-profile, high-impact team that leads and owns safety decisions and strategies across the product lifecycle. The team collaborates with stakeholders throughout the product lifecycle to deliver innovative, safety-driven strategies that maximize the product's benefit-risk profile for patients. Responsibilities: • Support PSTs and safety governance bodies by managing communications and meeting logistics, facilitating team discussions and escalations, and assisting with program reviews to ensure regulatory compliance and alignment regarding product safety. • Organize and document cross-functional PST meetings, helping deliver timely and inspection-ready safety documents that meet global requirements. • Apply solid knowledge of drug safety and AbbVie processes to contribute to risk assessment, share insights with teams, and assist with benefit-risk, labeling, and regulatory discussions. • Assist in audit and inspection readiness by supporting quality and safety governance teams in implementing corrective and preventive actions. • Assist in audit and inspection readiness by providing documentation and responses and supporting quality and safety governance teams in implementing corrective and preventive actions. • Develop and maintain safety documentation and communications to ensure clear, transparent, and compliant safety oversight. • Build collaborative relationships within PST and with leadership, supporting a culture of effective teamwork and agile decision-making. • Provide guidance and share best practices with peers; support and lead process improvements and contribute to team development efforts. • Show strong communication and influencing skills when discussing safety topics with various stakeholders, including senior leaders and physicians. • Create clear and informative presentations to support safety decisions and discussions, seeking and organizing relevant data insights from cross-functional partners. Experience: • At least 5 years’ project management experience with cross-functional teams in a global company. • At least 5 years’ experience in healthcare, with working knowledge of the drug development process. Familiarity with Pharmacovigilance is preferred. • Experience in any of: clinical operations, clinical studies, drug development, risk management, or drug safety operations. • Experience collaborating with senior leaders or functional managers. Education: Bachelor’s degree in a healthcare discipline (e.g., Life Science, Pharmacy, Nursing, healthcare profession, or biomedical disciplines) OR equivalent certification and experience required. Master’s or advanced degree is desirable. Skills/Knowledge: • Strong verbal and written communication skills suited to diverse functional teams and leaders. • Skilled in organizing and facilitating group discussions and project meetings. • Able to work independently, influence team stakeholders, and present business strategies within established frameworks. • Solid understanding of regulations and their relevance to drug safety; good working knowledge of clinical development processes and requirements. • Demonstrated success in multidisciplinary matrix teams; ability to support change initiatives and contribute to team effectiveness. • Adaptable and collaborative in changing environments; supports information flow and constructive conflict resolution. • Capable of organizing and presenting project information clearly and logically. • Or appropriate combination of education and experience. • Posting Grade Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​ AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

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