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Senior Manager, Product Management- Card Core

Capital One · Chicago, IL · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This team has to balance the needs of today with enabling the future. Tell me about a time you made that tradeoff and how you explained it to senior stakeholders.

What they are checking: Whether they can defend investment in platform foundations when stakeholders want near-term features.

How do you build a culture of product management discipline in an organization that's used to taking orders from the business?

What they are checking: Whether they can change how a group works through coaching and examples rather than mandates.

Tell me about a platform product you managed where the users were other internal teams. How did you know you were succeeding?

What they are checking: Whether they can define success for a platform through adoption, reliability and time to integrate.

What would you do

How do you manage a portfolio of senior stakeholders across Card when each line of business thinks its request is the priority?

What they are checking: Whether they can create a fair, transparent way of prioritizing that senior leaders accept.

You're asked to build AI tooling to improve onboarding for teams using the Card Core platform. How would you start?

What they are checking: Whether they begin with the onboarding pain and data before picking an AI solution.

A senior leader escalates because a dependency your team owns is blocking their launch. How do you handle it?

What they are checking: Whether they stay calm, get the facts and make a clear tradeoff instead of making promises they can't keep.

How do you decide when to retire an old capability that some teams still depend on?

What they are checking: Whether they can plan a deprecation with migration support, timelines and firm communication.

About the work

What does it mean to manage a product's risk and health posture on a core card platform?

What they are checking: Whether they think about resiliency, vulnerabilities, controls and tech debt as product responsibilities.

How would you turn risk and health findings into functional requirements your engineers can build?

What they are checking: Whether they can translate abstract risk into specific, testable product work.

What makes a good product requirement for a core processing platform, compared to a customer-facing feature?

What they are checking: Whether they understand that platform requirements center on contracts, performance and failure behavior.

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The full job description

As published by Capital One.

Senior Manager, Product Management- Card Core Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Our Card Core team is hiring! We're looking for a Sr. Manager-level PdM who will broadly interface with stakeholders across Card. They will play a critical strategic role, as they will need to balance the “needs of today” with “enabling the future”, which will translate into the following kinds of problem solving: • Strategically managing team interactions with senior stakeholders across lines of businesses to achieve near and long-term goals • Proactively managing our product risk and health posture - and directly informing related functional requirements in our platform • Drive product management best practices throughout the organization and establish a culture of product management discipline • Leverage AI to build first in class tooling to accelerate and improve the onboarding experience for our customer Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: • A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR • Bachelor's degree in any field and at least 4 years of Product Management experience Preferred Qualifications: • Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management; $164,800 - $188,100 for Manager, Product Management New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management; $179,700 - $205,100 for Manager, Product Management Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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