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Senior Manager, Internal Audit

Blue Cross Blue Shield Association · WI · Remote available · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time an audit finding was strongly disputed by management.

What they are checking: Whether they can stand by well-supported findings while staying professional.

Tell me about a time you helped a staff member through a difficult technical or relationship challenge.

What they are checking: Whether they support and develop their team as the posting describes.

What's your experience sharing knowledge with other audit functions, like BCBS Plan internal audit teams?

What they are checking: Whether they can lead peer forums and roundtables that strengthen the wider system.

What would you do

How do you manage several audits at once with a limited team?

What they are checking: Whether they can plan and prioritize to deliver the audit plan on time.

How do you present audit results to executives so they lead to action?

What they are checking: Whether they communicate findings clearly and focus on what matters most.

A business unit asks you to delay an audit because they're too busy. How do you respond?

What they are checking: Whether they balance flexibility with the independence and coverage of the audit plan.

About the work

Walk me through how you lead an annual risk assessment to build the audit plan.

What they are checking: Whether they can identify the risks that matter most and focus audit resources on them.

How do you review workpapers to make sure they meet quality standards?

What they are checking: Whether they know what strong audit evidence looks like and can coach staff to it.

How would you evaluate and roll out AI tools in an internal audit function?

What they are checking: Whether they can adopt new tools carefully while keeping audit quality and independence.

How do you test whether an internal control is working, not just designed well?

What they are checking: Whether they understand the difference between control design and operating effectiveness.

Practice this interview out loud.

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The full job description

As published by Blue Cross Blue Shield Association.

Job Description Summary: This role is responsible for leading the development and directing the delivery of the financial / operational portion of the annual internal audit plan. The role directs multiple concurrent audit projects and supervises audit managers or staff to ensure that work progresses and meets quality standards. The role supports the leader with Internal Audit Department administrative oversight, strategic improvement initiatives (including the evaluation and deployment of artificial intelligence and other automated audit tools and techniques), executive presentations, Plan-facing audit conferences and roundtables, and special projects. The role contributes to evaluating and strengthening the risk management, internal control, and operational efficiency of the Association, and supports knowledge sharing among BCBS Plan Internal Audit functions. Responsibilities include but are not limited to: • Manages audit staff throughout audit delivery ensuring that methodology requirements and documentation standards are met. Performs quality control reviews of audit risk assessments, programs, and workpapers. Reviews and approves audit findings, reports, and other audit communications. Oversees the appropriate use of the automated audit platform. Assists staff with challenging technical, communication, or relationship matters. • Leads the annual risk assessment to develop the financial / operational portion of the Internal Audit plan. Monitors the progress of the audit plan throughout the year and provides status updates to Internal Audit leadership. Establishes and manages project level time budgets. Builds and maintains trusted advisory relationships with BCBSA Senior Management. Coordinates activities with other Risk functions (ERM, Compliance, Information Security). • Supports the Senior Director with Internal Audit Department administrative oversight, and development and execution of strategic planning initiatives and the quality assessment and improvement program. Leads the evaluation and deployment of artificial intelligence and other automated audit tools and techniques to enhance audit effectiveness and efficiency. Creates executive presentations and Finance and Audit Committee materials. Leads research of complex matters. Manages the quarterly evaluation and update reporting for open audit issues. • Lead and manage a team with the aim of driving effective performance management, fostering professional growth, and creating a positive and inclusive work environment. This role is dedicated to utilizing strong leadership and communication skills to motivate and inspire team members, ensuring they are aligned with and committed to achieving the organization's goals. The posting range for this position is: 150,200.18 - 211,137.07 Required Education, Certifications and Experience Education • Required BS in accounting, management, finance, IT, or other business discipline deemed applicable; or equivalent work experience • Preferred MS Experience • Required 7+ Years audit or related experience Knowledge Skills and Abilities • Minimum 4 years in a management or supervisory capacity. • Expert knowledge of operational audit disciplines including risk assessments, financial, compliance, and operational process audits; third-party risk/vendor audits; program management audits; and new process/system implementation audits. • Expert knowledge of IIA Standards, audit methodologies, the COSO internal control framework, and Governance Risk and Compliance concepts. • Advanced knowledge and experience supervising integrated operational / IT audits. • Advanced oral and written communication skills including executive / board presentations • Advanced research and analytical skills • Advanced knowledge of Microsoft Office and audit management platforms (Optro, etc) • Ability to evaluate, adopt, and lead deployment of AI-enabled tools that enhance audit efficiency, risk identification, data analytics, and reporting quality. • Ability to extract and analyze data using automated means (e.g., Excel, ACL, PeopleSoft, Workday, and other applications as appropriate) • Demonstrates AI literacy and an understanding of generative AI tools, including appropriate business applications and limitations. Certifications & Licenses • Preferred: Certified Internal Auditor (CIA) - Institute of Internal Auditors • Preferred: Certified Public Accountant (CPA) - Various • Preferred: Certified Information Systems Auditor (CISA) - ISACA • Preferred: Certified Fraud Examiner (CFE) - ACFE • Preferred: Certification in Risk Management Assurance (CRMA) - IIA Additional Preferred Experience: • Seven or more years of audit or related experience. • Management or supervisory role. • Health Insurance industry experience • BCBS Experience #LI_HYBRID The posted salary range is the lowest to highest salary we , in good faith , believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the hiring range and t his hiring range may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs. This job is also eligible for annual bonus incentive pay. We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching , lifestyle spending account and m any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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