Jobs › AbbVie

Senior Manager, Change Management & Enablement

AbbVie · North Chicago, IL · Full time · Other

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

Apply at AbbVie

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a change effort you led end to end. What did you build, and what happened six months after go-live?

What they are checking: Whether they have delivered sustained change and track what happens after the launch.

Tell me about a time you faced strong resistance from a team. How did you work through it?

What they are checking: Whether they listen to resistance as information and address its causes.

Tell me about a time you had to deliver an unpopular message about change to employees.

What they are checking: Whether they communicate honestly and with empathy when change is hard.

What would you do

A senior leader says they support the change but keeps working the old way. What do you do?

What they are checking: Whether they can coach senior leaders to model the behavior the change requires.

How do you build a continuous improvement mindset in a Finance team that is used to stable, repeatable processes?

What they are checking: Whether they understand the culture they are working in and can shift it without alienating people.

How do you keep a change program moving when the technology timeline slips?

What they are checking: Whether they can adjust plans and keep people engaged during delays.

About the work

This role is about culture and behavior change in Finance, not just tool adoption. How would you tell the difference between someone using a new process and someone who has really changed how they work?

What they are checking: Whether they understand that compliance and true adoption look different and can measure both.

Walk me through how you'd turn a transformation objective into clear behavioral expectations with subject matter experts.

What they are checking: Whether they can make abstract goals concrete enough for people to act on.

How do you assess change readiness before a big rollout?

What they are checking: Whether they use stakeholder and impact assessments to plan rather than launching blind.

Which adoption milestones would you set for a new operating model, and how would you report on them?

What they are checking: Whether they can define measurable progress and keep leaders informed.

Practice this interview out loud.

Offer builds a real interview for this exact role at AbbVie from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by AbbVie.

Purpose: The Change Management & Enablement Senior Manager plays a critical role in driving Finance Transformation programs forward as part of enterprise-wide culture and behavior change to enable sustainable adoption of new processes, ways of working, and operating models within AbbVie Finance. This role goes beyond project delivery to focus on embedding change into the organization’s DNA, ensuring that employees not only adopt new tools and processes, but also embrace the mindsets, behaviors, and cultural shifts required to sustain transformation. The individual will lead the design and execution of integrated change strategies that influence leadership alignment, employee engagement, and process adoption, ultimately accelerating value realization and long-term organizational effectiveness. Responsibilities: Culture & Behavior Change Leadership • Lead Finance Transformation initiatives that drive mindset and behavior change, reinforcing a culture of continuous improvement, accountability, and adaptability. • Partner with senior leaders to model and reinforce desired cultural attributes and ways of working. • Work with SMEs to translate transformation objectives into clear behavioral expectations and adoption milestones. Process & Adoption Transformation • Drive end-to-end adoption of new processes and operating models, ensuring alignment across people, process, and technology. • Identify and address barriers to adoption, focusing on sustainable behavior change vs. one-time implementation. • Embed change into business routines, governance forums, and performance management where appropriate. Integrated Change Strategy & Execution • Develop and execute holistic change strategies that integrate communications, training, stakeholder engagement, and reinforcement mechanisms. • Apply structured change management methodologies to support both large-scale transformations and targeted process improvements. • Ensure alignment of change activities across cross-functional teams and initiatives. Stakeholder Engagement & Leadership Alignment • Build strong, trusted partnerships with senior leaders and project teams to drive alignment, sponsorship, and accountability. • Conduct stakeholder and readiness assessments to inform targeted interventions. • Act as a strategic advisor to leaders on navigating organizational change and resistance. Measurement & Continuous Improvement • Define and track adoption, behavior change, and culture metrics to measure success. • Leverage data and insights to continuously refine change strategies and improve outcomes. Capability Building & Enablement • Design and deliver training that supports not just knowledge transfer, but behavioral and mindset shifts. • Coach managers and teams to effectively lead and sustain change. • 10+ years of experience leading organizational change, culture transformation, or process adoption initiatives. • Proven ability to drive behavior change and embed new ways of working in complex, cross-functional environments. • Experience partnering with senior leadership to influence culture, alignment, and decision-making. • Strong understanding of change management methodologies (e.g., PROSCI, ACMP), with ability to apply them pragmatically. • Exceptional communication and storytelling skills, with the ability to influence across all levels of the organization. • Experience designing and measuring adoption and culture-related success metrics. • Bachelor’s degree in a relevant field (e.g., Communications, Organizational Development, Education). AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

Apply at AbbVie