Jobs › Health Care Service Corporation

Senior Manager, Business Performance Analytics

Health Care Service Corporation · Chicago, IL · $102,000–$184,300 a year · Full time

Posted Sep 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time your analysis changed a decision made by senior leadership.

What they are checking: Whether their insights have actually shaped enterprise decisions rather than just filling a report.

How do you lead and develop a team that has to work across so many business functions?

What they are checking: Whether they can build analysts with business knowledge and good judgment.

Tell me about a time you found an emerging business issue before it showed up in financial results.

What they are checking: Whether they look at leading indicators and act early.

What would you do

Finance, Actuarial and Operations each have a different number for the same metric. How do you resolve it?

What they are checking: Whether they can reconcile definitions and build one trusted version of the truth.

You find a problem in a business area whose leader will not welcome the news. How do you present it?

What they are checking: Whether they deliver hard findings with facts and respect so they get acted on.

About the work

Medical cost is coming in higher than plan this quarter. How would you find out what is driving it?

What they are checking: Whether they can break results down by line of business, service type, price and utilization to find root causes.

How do you build an enterprise performance report that executives actually use?

What they are checking: Whether they focus reporting on decisions and exceptions rather than volume of data.

How do you tell whether a strategic initiative actually caused an improvement in results?

What they are checking: Whether they understand attribution and avoid crediting initiatives for normal variation.

How do you decide when a trend needs intervention versus continued watching?

What they are checking: Whether they use thresholds and context to avoid both false alarms and missed problems.

What makes a dashboard trustworthy to an executive audience?

What they are checking: Whether they understand data validation, clear definitions and consistency over time.

Practice this interview out loud.

Offer builds a real interview for this exact role at Health Care Service Corporation from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Health Care Service Corporation.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for evaluating, monitoring, and improving organizational performance through data-driven analysis and strategic insight generation critical to enterprise leadership decision-making. The Senior Manager partners across Finance, Actuarial, Operations, Network Management, Healthcare Management, Underwriting, Product, and other business functions to identify performance trends, financial opportunities, operational risks, and emerging business issues. The position is responsible for transforming complex financial and operational data into actionable insights that support executive decision-making and drive enterprise performance improvement. Through rigorous analysis, root cause investigation, performance monitoring, and executive reporting, this role helps leadership understand what is driving business results, where intervention is needed, and how strategic initiatives are impacting organizational outcomes. This role develops and delivers enterprise performance reporting, dashboards and strategic analyses that are reviewed by senior leaders and executive leadership, including members of the C-suite, to inform priorities, monitor performance against strategic objectives, and identify opportunities to improve financial and operational results. Additional Job Description Please note: Candidates who require current or future visa sponsorship (e.g., H-1B, TN, OPT, CPT, or other employment-based sponsorship) are not eligible for consideration for this position. Required Job Qualifications: • Bachelor Degree in Accounting, Finance, Actuarial Science, Mathematics, Statistics or Economics, or related fields. Other Bachelor Degrees may be considered. • 3 years of supervisory experience • Minimum 7 years of experience in health care services, statistical analysis, financial analysis, financial consulting or insurance industry economics including 4 years’ experience in data analysis and information reporting relating to healthcare data. • Advanced PC proficiency to include Word, Excel, PowerPoint or similar. Proficiency in designing reports. • Excellent verbal and written communications skills to prepare effective documentation, facilitate training and development, and participate in presentations. • Experience working cross-functionally within all levels of the organization, leading projects and in problem resolution. • Experience in developing, maintaining and leveraging collaborative relationships with internal and external stakeholders and business leaders, to accept recommendations, cooperate or change their behavior, facilitating the accomplishment of business goals. • Negotiation and influencing skills. Preferred Job Qualifications: • Master’s degree in Actuarial Science, Mathematics, Statistics or Economics. • Extensive Health insurance industry experience with high awareness and financial acumen regarding industry trends and competitive challenges that have broad business impact. • Tableau, PowerPoint or similar. • Six Sigma certification This position is expected to adhere to HCSC's hybrid FLEX policy of 3 days in office and 2 days WFH weekly. Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $102,000.00 - $184,300.00 Exact compensation may vary based on skills, experience, and location.

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