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Senior Health & Benefits Consulting Analyst

Marsh McLennan · Chicago, IL · $54,000–$108,000 a year · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you caught an error in a deliverable before it went out.

What they are checking: Quality control habits, since managing deliverable quality is part of the role.

How do you keep several client projects on track at once?

What they are checking: Project management habits, named as an emphasis of the role.

Tell me about a time you had to push a carrier or vendor to fix a problem for a client.

What they are checking: Whether they can stay persistent and polite with vendors until a client problem is actually solved.

What would you do

A vendor sends a renewal with numbers that do not tie to their own exhibits. What do you do?

What they are checking: Attention to detail and professional follow-up with vendors.

How would you write an employee communication explaining a new high-deductible plan option?

What they are checking: Clear, plain writing that helps employees understand changes.

A client asks you a question on a call that you cannot answer. How do you respond?

What they are checking: Whether they admit what they do not know and then follow up quickly with a correct answer.

About the work

Walk me through how you would summarize five carrier RFP responses so a client can compare them.

What they are checking: Organizing network, pricing and service data into a fair, clear side-by-side comparison.

How would you build a basic cost projection for next year's medical plan in Excel?

What they are checking: Understanding of trend, enrollment and plan changes in a projection.

What do you look at to judge whether a carrier's network is a good fit for a client's employees?

What they are checking: Awareness of disruption analysis and where employees live and get care.

What happens during open enrollment from the consultant's side, and where do things usually break?

What they are checking: Practical knowledge of the benefits calendar and implementation risks.

How comfortable are you with Excel functions like lookups and pivot tables? Give me an example of how you used them.

What they are checking: Real spreadsheet skill, which the posting places at the center of the job.

Practice this interview out loud.

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The full job description

As published by Marsh McLennan.

Company: Mercer Description: We are seeking a talented individual to join our Health & Benefits team, part of our People and Investments business at Marsh. This role will be based in Chicago . This is a hybrid role that has a requirement of working at least three days a week in the office. As a Senior Health & Benefits Consulting Analyst , you will work closely with the team in the strategy, design, implementation, and administration of client companies’ health and welfare programs. Managing the RFP process, crafting client communications, and collaborating with internal teams and external carriers will be key to driving successful outcomes. This is great opportunity to build strong client relationships while gaining deep expertise in health and group benefits! We will count on you to: • Support the consulting team by gathering, organizing, entering, and analyzing data in Excel for client projects, with an emphasis on results analysis and project management • Collect and interpret vendor network offerings and financial proposals via RFPs, summarizing findings in Excel or PowerPoint for client presentations • Develop cost projections and vendor renewal evaluations to inform client meetings • Manage the quality and timeliness of client deliverables, assist with budget reports, participate in client and vendor calls, prepare clear communications, and resolve most issues, escalating complex matters as needed • Build foundational knowledge of products, services, vendor markets, underwriting, financial skills, and technical tools through training, online courses, and mentorship • Thrive and be motivated by an environment that embraces AI and technology-enabled tools. What you need to have: • Bachelor’s degree • 0-3 years of experience in the health industry or HR; professional internship experience at the minimum • Demonstrated quantitative analytical skills • Strong business acumen paired with intellectual curiosity • Excellent organizational, interpersonal, verbal, and written communication skills • Capacity to multitask, manage competing priorities with strong time management skills • Ability to exercise independent thinking • Ability to work at a fast pace, both independently and in a team environment • Proficiency using Microsoft Office — Word, Excel, and PowerPoint What makes you stand out? • Prior experience with benefits, insurance, underwriting, and/or risk management • Advanced Excel skills; VLOOKUP and other formulas, pivot tables Why join our team: • We help you be your best through professional development opportunities, interesting work and supportive leaders. • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities. • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being #MERHBUS Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. The applicable base salary range for this role is $54,000 to $108,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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