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Senior Health & Benefits Consultant

Marsh McLennan · Chicago, IL · $88,000–$176,000 a year · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a carrier negotiation where you got a better result than the first offer. What did you bring to the table?

What they are checking: Real negotiation experience with carriers and vendors, which the role puts at its center.

Tell me about a time a client was unhappy with your team's work. How did you repair the relationship?

What they are checking: Ownership and recovery skills in a role where they are often the main relationship manager.

How do you divide work on your client team so analysts grow and nothing gets dropped?

What they are checking: Ability to set clear roles and develop junior staff on complex accounts.

What would you do

How do you keep scope from creeping on an account so it stays profitable?

What they are checking: Commercial awareness, since the role carries accountability for account revenue and profitability.

An HR director wants a plan change that will save money but hit lower-paid employees hardest. What do you do?

What they are checking: Honest advice about impact and alternatives, while respecting that the client decides.

A project is behind schedule and the client meeting is next week. What do you do first?

What they are checking: Project control and early, honest communication about timing with the client and team.

About the work

You would act as client manager for employers with 2,000 or more lives. Walk me through your typical renewal calendar for one of those clients.

What they are checking: Whether they can run the full annual cycle on time, from data gathering through negotiations to open enrollment.

A client's stop-loss renewal came in high after a few large claimants. How would you approach it?

What they are checking: Understanding of specific and aggregate stop-loss, lasers and how to market the coverage effectively.

How would you help a client decide whether to move from fully insured to self-funded?

What they are checking: Balanced view of cash flow, risk tolerance, size and administrative tradeoffs before recommending a funding change.

What trend in health benefits are you discussing with clients this year, and what do you tell them?

What they are checking: Current market knowledge and a clear point of view clients can act on.

How do you use benchmarking with a client without letting it drive every decision?

What they are checking: Thoughtful use of benchmarks as context alongside the client's own goals and workforce.

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The full job description

As published by Marsh McLennan.

Company: Mercer Description: We are seeking a talented individual to join our Health & Benefits team, part of our People and Investments business at Marsh. This role will be based in Chicago, IL. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Senior Health & Benefits (H&B) Consultant , you will assist with managing consulting engagements with 2,000+ life employers regarding their medical, dental, life, and disability benefit plans and programs. You will negotiate with benefits carriers and vendors to secure health and welfare plan coverage for these employers, acting as the client manager and often the Marsh relationship manager. We will count on you to: • Manage complex client engagements, including overall service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking, and other studies. • Develop sophisticated benefits design and renewal strategies and drive the development of tools and solutions to address complex client issues. • Develop the full scope of services provided to the client and set roles/responsibilities within the client team. • Effectively communicate Marsh's position on the latest industry trends to clients. • Be accountable for revenue/profitability for client accounts and projects. • Monitor the success of projects in terms of scope, budget, timeliness, and client satisfaction. • Set strategic direction and create demand for new products/services in the marketplace. • Manage and participate in new business opportunities with sales channel partners. • Thrive and be motivated by an environment that embraces AI and technology-enabled tools. What you need to have: • BA/BS degree. • Minimum of 5 years of experience in identifying, designing, recommending, and implementing efficient, innovative business solutions to clients' complex health care benefit plans. • Client facing experience in a consulting capacity • Renowned expertise and industry reputation in the health & benefits field. What makes you stand out: • Life and Health License • Strong, innovative sales and marketing skills plus the ability to market organizational strengths successfully. • Well-versed mathematical skills, strategic planning, communication, and listening skills. • Proven management skills in leading large, complex projects. Why join our team: • We help you be your best through professional development opportunities, interesting work, and supportive leaders. • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities. • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. #MERHBUS Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. The applicable base salary range for this role is $88,000 to $176,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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