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Senior Game Technician

Dave & Buster's · Schaumburg, IL · Part time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Senior Game Techs train the Support Tech team. How would you teach a new tech to diagnose problems instead of just swapping parts?

What they are checking: Whether they can build skill in others with patience and clear steps, not just fix everything themselves.

Tell me about the hardest electro-mechanical repair you have done. What made it hard?

What they are checking: Whether they have real depth in mechanical and electronic systems and can explain their reasoning.

Tell me about a time you disagreed with a manager about how to handle a repair.

What they are checking: Whether they can share their expertise respectfully and still support the final decision.

How do you stay friendly and helpful to guests while doing complex repair work on the floor?

What they are checking: Whether they remember guest service is part of the job, which the posting stresses for SGTs.

What would you do

A new attraction is arriving and you are helping build and set it up. How do you plan the install?

What they are checking: Whether they can read install documents, plan the work, and set up safely with minimal guest disruption.

It is a Saturday night, two top-earning games are down, and a guest is complaining about a third. What do you do?

What they are checking: Whether they prioritize by revenue and guest impact and delegate to support techs well.

About the work

Walk me through how you would troubleshoot a simulator game down to the component level when it powers on but will not start a session.

What they are checking: Whether they can work methodically from symptoms to a failed part using meters, logs and schematics.

How comfortable are you reading schematics and wiring diagrams? Tell me about a repair where that made the difference.

What they are checking: Whether they can truly read diagrams, which the posting lists as a must for this senior role.

How do you set up a preventive maintenance routine so games break down less often?

What they are checking: Whether they think ahead about maintenance instead of only reacting to breakdowns.

What safety practices do you follow when working with high voltage, motors or moving parts on games?

What they are checking: Whether they model safe habits like lockout and power-down, which they will teach to others.

How do you keep track of parts, repairs and recurring problems on the game floor?

What they are checking: Whether they keep good records, which helps spot repeat failures and order parts in time.

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The full job description

As published by Dave & Buster's.

Job Description: Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Senior Games Technician D&B’s Senior Game Techs, (SGTs for short) are the best of the best! This role is built for those who love to get hands on while fixing things in one of the most unique, fun-filled environments around! They help build, troubleshoot, and repair our games, attractions, and technical equipment while delivering unparalleled guest service. SGTs are essential in the training and development of our Support Tech teams. D&B offers a lot of opportunities for career growth, along with great benefits, 401(k) with company match, and paid vacations, 50% off of food and FREE Games! Plus, who wouldn’t love to get paid a competitive wage to play the latest and greatest games that they just fixed? Are you getting ready to swipe right? Let’s see if we’re a match. Here’s what we’re looking for: • You have a working knowledge of electro-mechanics and can Play Your Heart Out • Able to read schematics and wiring diagrams like a pro • Troubleshooting down to the component level and performing repairs is a Game Changer • Possess excellent communication skills to deliver Friendly, Available, & Memorable guest service • Has a strong sense of urgency with a You Got It! attitude • Teach others what you know to build knowledge among the team to be Better Together • Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to: • Work days, nights, and/or weekends as required. • Work off an extension ladder. • Work in noisy, fast paced environment with distracting conditions. • Move about facility and stand for long periods of time. • Read and write handwritten notes. • Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster’s is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.

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