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Senior Director, Product Management- Global Payment Network

Capital One · Chicago, IL · Full time

Posted Sep 10, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you owned a system where uptime was critical. What happened during an outage?

What they are checking: Whether they have led through serious incidents and pushed for lasting resiliency improvements.

Tell me about a time you led product managers and engineers through a major platform change.

What they are checking: Whether they can lead complex technical change while keeping teams aligned.

What would you do

How would you decide what belongs in the core authorization domain versus adjacent domains like settlement or boarding?

What they are checking: Whether they can draw clear, defensible boundaries that keep the core simple and stable.

A business team wants a new rule feature fast, but it adds risk to the core. How do you respond?

What they are checking: Whether they protect the core while finding a safe path to the business need.

How do you communicate authorization risk to executives who are not technical?

What they are checking: Whether they can explain technical risk in business terms that drive the right decisions.

About the work

You would own the core authorization domain across DN, DCI and PULSE. What does it take to authorize transactions correctly, securely and reliably at scale?

What they are checking: Whether they understand decisioning, routing, resiliency and trust signals in a live network.

Any defect in this domain threatens live money movement. How do you set the bar for change control and testing?

What they are checking: Whether they treat change control as a product feature and know practices like staged rollout and rollback.

How do tokenization and credential validation fit into authorization trust?

What they are checking: Whether they understand the security building blocks that protect transactions.

How would you measure the health of an authorization platform?

What they are checking: Whether they track approval accuracy, latency, availability and fraud signals together.

Different networks and schemes have different rules. How do you design one platform that serves them all?

What they are checking: Whether they can balance shared architecture with scheme-specific needs.

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The full job description

As published by Capital One.

Senior Director, Product Management- Global Payment Network Sr Director, Product Management (PXDP65) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team As part of the Global Payments Network Product team, you will help lead and own the core authorization domain that sits at the center of every transaction we process: authorization decisioning, rules and configuration, routing, resiliency, and trust (fraud/risk signaling, credential validation, tokenization). This leader will be accountable end-to-end for the platform's ability to authorize transactions correctly, securely, and reliably at scale across all networks (DN, DCI, PULSE) and schemes, setting the highest bar for change control, testing, and uptime given that any defect in this domain directly threatens live money movement — while drawing a clear, defensible boundary between what belongs in the core versus what should live in adjacent domains (boarding, client servicing, settlement, regulatory/risk, data & insights, etc.). The ideal candidate has deep experience running mission-critical, high-availability transaction-processing systems in payments or financial services, a track record of building platforms designed for products not yet imagined rather than re-architecting around today's requirements, and the organizational maturity to partner closely with peer domain owners, product, and risk/compliance stakeholders during a major platform migration and cutover. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: • Bachelor's degree in any field and at least 7 years of Product Management experience Preferred Qualifications: • Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position . The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $245,100 - $279,800 for Sr. Dir, Product Management McLean, VA: $269,600 - $307,700 for Sr. Dir, Product Management Richmond, VA: $245,100 - $279,800 for Sr. Dir, Product Management Riverwoods, IL: $245,100 - $279,800 for Sr. Dir, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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