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This position has closed. Blue Cross Blue Shield Association removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Senior Director, Compliance and Privacy

Blue Cross Blue Shield Association · Chicago E. Randolph, IL · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you advised a board or executive committee on a difficult compliance issue.

What they are checking: Whether they can communicate risk clearly at the highest levels and stand by their advice.

Tell me about a time you led a team through a regulatory audit.

What they are checking: Whether they can prepare, lead and respond well under scrutiny.

How do you develop the compliance and privacy professionals on your team?

What they are checking: Whether they build team capability and drive continuous improvement.

What would you do

How do you build a culture of ethics instead of just a set of policies?

What they are checking: Whether they see compliance as behavior and trust, not just documents.

An executive wants to move forward with a project that raises privacy concerns. What do you do?

What they are checking: Whether they can push back firmly while helping find a compliant path.

How do you decide which compliance risks to focus on first?

What they are checking: Whether they use risk assessment to direct limited resources to the biggest threats.

How would you handle a situation where a vendor mishandled PHI?

What they are checking: Whether they understand business associate obligations and can manage vendor incidents properly.

About the work

As the designated Privacy Official, how would you structure the response to a complaint about an impermissible PHI disclosure?

What they are checking: Whether they know the HIPAA investigation, risk assessment and breach notification steps in detail.

What are the key elements of an effective Medicare Part D compliance program?

What they are checking: Whether they understand the seven elements and CMS expectations for a compliance official.

How do you keep up with changing healthcare regulations and turn them into practical policy?

What they are checking: Whether they can translate new rules into actions the organization can follow.

How do you design HIPAA training that people actually remember?

What they are checking: Whether they create training that changes behavior rather than checking a box.

Practice this interview out loud.

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The full job description

As published by Blue Cross Blue Shield Association.

Job Description Summary: This role is responsible for providing strategic direction and oversight for the organization's corporate compliance and privacy programs. It ensures alignment with evolving healthcare regulations, industry standards, and internal policies. As a key advisor to executive leadership, the Board of Directors, and governance committees, the role fosters a culture of ethics, accountability, and transparency across the enterprise. This role will serve as the designated Privacy Official, responsible for the development and implementation of policies and procedures, personnel training, and processes to investigate and respond to complaints regarding impermissible uses or disclosures of PHI and related policy violations. Has full ownership of HIPAA compliance for BCBSA. The position leads a team of compliance and privacy professionals, driving continuous improvement and operational excellence. It plays a critical role in risk mitigation, regulatory readiness, and the development of policies and practices that safeguard patient and organizational data. Responsibilities include but are not limited to: Government Programs Compliance • Serve as BCBSA’s Medicare Compliance Official for purposes of complying with Medicare Compliance obligations. • Serve as the subject matter expert for Medicare Part D and other government programs compliance. • Build and oversee the operations of government programs compliance programs, as necessary • Support and oversee the operations of Compliance Committee(s), and report findings to leadership and through appropriate BCBSA governance Committee(s). Corporate Compliance Oversight • Serve as BCBSA's Compliance Official • Provide leadership and operational oversight for BCBSA's Compliance and Ethics Program, including the Code of Business Conduct and annual reporting to leadership and the Board. • Address compliance issues in collaboration with internal stakeholders. Privacy Program Leadership • Serve as BCBSA’s Privacy Official for purposes of HIPAA compliance • Oversee the organization’s Privacy Program, including HIPAA and GDPR compliance. • Lead cross-functional efforts to investigate and resolve privacy incidents. Team Leadership • Lead and develop a high-performing compliance and privacy team, fostering professional growth and a positive, inclusive work environment. Systemwide Engagement • Promote best practices and coordinate incident response efforts across the system. Training & Education • Oversee compliance and ethics training programs for Blue Plan Compliance leaders. The posting range for this position is: 173,400.00 - 251,400.00 Required Education, Certifications and Experience: Education • Required BS or equivalent work experience • Preferred MS in Law; Business Administration; or equivalents Experience • Required 12+ Years Experience in the healthcare industry with demonstrated knowledge of regulatory, privacy (HIPAA), and compliance and ethics issues Knowledge Skills and Abilities • Proven ability to lead teams, drive organizational change, and influence cross-functional initiatives in complex environments. • Deep understanding of healthcare compliance, privacy program administration, and data security technologies, including HIPAA and GDPR. • Strong capability to assess regulatory and operational risks and develop effective mitigation strategies. • Excellent analytical skills with sound business judgment, creativity, and initiative to solve complex problems. • Advanced interpersonal and communication skills, including experience facilitating training and presenting to executive leadership and governance bodies. • Ability to build and maintain credible relationships with internal and external stakeholders, including senior executives and board members. • Skilled in strategic project planning and execution, with the ability to remain composed and tactful under pressure. • Competent in Microsoft Office applications and other relevant compliance and privacy tools. • Understanding of data security technologies and privacy program administration • Preferred: Demonstrates AI literacy and an understanding of generative AI tools, including appropriate business applications and limitations. Certifications & Licenses • Preferred: Licensed Attorney (varies by state) - Various • Preferred: Professional, Academy for Health Care Management (PAHM) - AHIP • Preferred: Certified Information Privacy Professional (CIPP) - IAPP Extra Posting Information: • Minimum twelve years' experience in the healthcare business arena with demonstrated knowledge of current regulatory and compliance and ethics issues, including knowledge of and experience working with Centers for Medicare and Medicaid Services/Medicare compliance requirements. • Experience managing privacy programs subject to healthcare laws and regulations, including HIPAA • Must have at least one year of experience managing privacy programs subject to healthcare laws and regulations, and a proven track record of leading and implementing regulatory compliance initiatives. • Direct experience with CMS/Medicare compliance requirements is required. • Proven record in leading and implementing regulatory compliance programs #LI_HYBRID The posted salary range is the lowest to highest salary we , in good faith , believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the hiring range and t his hiring range may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs. This job is also eligible for annual bonus incentive pay. We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching , lifestyle spending account and m any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.