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Senior Customer Engagement & Market Intelligence Specialist

Littelfuse · Chicago, IL · $77,500–$115,120 a year · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Walk me through a trade show you managed from planning to follow-up.

What they are checking: Whether they can run events end to end, a key part of this role.

How do you manage several projects with tight deadlines at the same time?

What they are checking: Whether they have the organization the posting calls out.

Tell me about a time your analysis changed a sales or marketing decision.

What they are checking: Whether their work has led to real business impact.

How do you present complex market data to busy sales leaders?

What they are checking: Whether they can make insights short, clear and useful.

What would you do

A regional sales team wants a program that does not fit the marketing plan. How do you handle it?

What they are checking: Their ability to partner with sales while keeping programs aligned with strategy.

How would you build a customer engagement program for key accounts?

What they are checking: Whether they can design programs that strengthen relationships with important customers.

An event is two weeks away and a key vendor backs out. What do you do?

What they are checking: Whether they can stay calm and solve problems under event deadlines.

About the work

How would you gather market intelligence on a competitor and share it with sales in a useful way?

What they are checking: Whether they can collect and turn market data into insights the sales team can act on.

How do you measure whether a customer event or trade show was worth the money?

What they are checking: Whether they track leads, meetings and pipeline rather than only attendance.

What sources would you use to size a market for industrial circuit protection?

What they are checking: Whether they know practical research methods for market sizing.

Practice this interview out loud.

Offer builds a real interview for this exact role at Littelfuse from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Littelfuse.

Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward. The Senior Customer Engagement & Market Intelligence Specialist serves as a key partner between Marketing and Sales, providing market insights, coordinating customer engagement programs, and supporting strategic commercial initiatives. This role is responsible for gathering and communicating market intelligence, leading trade show and customer event execution, and partnering with regional sales teams to deliver marketing programs that enhance customer relationships and support business growth. This position requires a highly organized and analytical marketing professional who can effectively manage multiple projects, work cross-functionally, and translate market information into actionable insights for commercial teams. Key Responsibilities Market Intelligence & Commercial Insights (35%) • Monitor industry trends, market developments, customer activity, and competitive dynamics across key end markets. • Conduct market research and compile intelligence from internal and external sources. • Develop recurring market, competitive, and industry trend reports for sales and marketing leadership. • Analyze customer, market, and event data to identify emerging opportunities and areas of focus. • Support business reviews, strategic planning efforts, and customer presentations with relevant market insights. • Maintain market intelligence databases, dashboards, and tracking tools. Customer Events & Trade Show Management (40%) • Lead planning and execution of customer events, industry trade shows, conferences, and internal commercial events. • Develop project timelines and coordinate deliverables across Sales, Product Management, Engineering, Communications, and Operations teams. • Manage event logistics including vendor coordination, exhibit planning, promotional materials, registration, and on-site execution. • Track event performance metrics and develop post-event summaries and recommendations. • Support customer engagement activities before, during, and after events to maximize commercial impact. Sales Partnership & Marketing Program Support (25%) • Serve as a primary marketing liaison to regional and global sales teams. • Coordinate and support marketing initiatives designed to drive customer engagement and sales effectiveness. • Facilitate regular communication with sales teams to identify marketing support needs and project priorities. • Assist with development and deployment of customer-facing marketing materials and campaign assets. • Support execution of strategic marketing projects aligned to business growth objectives. Required Qualifications • Bachelor’s degree in marketing, business, communications, or related field. • 5+ years of experience in B2B marketing, commercial marketing, market intelligence, event marketing, or sales support. • Experience coordinating trade shows, customer events, or commercial marketing programs. • Strong analytical and data interpretation skills. • Proficiency with Ai tools, project management, and CRM or marketing automation tools. • Excellent presentation and written/verbal communication skills. • Ability to manage multiple priorities and work effectively in a cross-functional environment. Preferred Qualifications • Experience within automotive, transportation, electronics, or technology markets. • Knowledge of market research methodologies and competitive intelligence practices. • Experience supporting multi-regional or global sales organizations. • Familiarity with customer relationship management (CRM) systems and marketing analytics tools. • Experience developing executive-level presentations and commercial reporting. • Experience with ZoomInfo. #LIOB1 

Artificial intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all final employment decisions will be made by a person. Salary Range: $77,500 - $115,120 The salary offered will vary depending on your location, job-related skills, knowledge, and experience. At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities.

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