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Senior Business Manager - Enterprise Risk Management

Capital One · Chicago, IL · Full time

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you coordinated delivery across several teams to execute a strategy.

What they are checking: Whether they can sequence work, manage dependencies and deliver across groups.

How do you coach analysts on your team to improve?

What they are checking: Whether they invest in developing people and give specific, useful feedback.

What does an ownership mindset mean to you, and when have you shown it?

What they are checking: Whether they act like owners of outcomes rather than doers of assigned tasks.

What would you do

The goal is to make risk management a competitive advantage. What would that look like in practice?

What they are checking: Whether they see risk practice as enabling good decisions rather than only constraining them.

You are running several programs and one starts to slip. How do you decide where to spend your time?

What they are checking: Whether they prioritize by risk and impact and communicate early about tradeoffs.

A business partner sees your risk program as bureaucracy. How do you change that?

What they are checking: Whether they can earn buy-in by showing value and simplifying where possible.

About the work

How would you explain the role of enterprise risk management at a large bank to someone new to it?

What they are checking: Whether they clearly understand second line oversight, risk appetite and how ERM connects risk types.

How would you write business requirements for a new risk reporting capability?

What they are checking: Whether they can translate risk needs into clear, testable requirements for technology partners.

How would you use data to tell whether a risk management practice is working?

What they are checking: Whether they can define measures of effectiveness rather than activity counts.

How do regulatory expectations influence how you prioritize risk transformation work?

What they are checking: Whether they understand that regulatory commitments shape sequencing and must be met reliably.

Practice this interview out loud.

Offer builds a real interview for this exact role at Capital One from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Capital One.

Senior Business Manager - Enterprise Risk Management As a Senior Business Manager at Capital One, you will apply your strategic and analytical skills to an ambitious goal to transform our risk management practices to be a world-class competitive advantage. You will lead and team with elite professionals to develop and test strategies that help shape the direction of one of the largest financial institutions in the country. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: • Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior • Business ownership: Have an ownership mindset, and • Leadership: May manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One • Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently • Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability • Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management • Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business • Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results • Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills • Clear results orientation : display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment • Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: • Bachelor’s Degree • At least 3 years of experience performing quantitative analysis • At least 3 years of experience performing qualitative analysis • At least 1 year of experience performing people management • At least 1 year of experience performing project management Preferred Qualifications: • Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering • 5+ years of experience in quantitative analysis • 5+ years of experience in qualitative analysis • 2+ years of experience in people management • 2+ year of experience in consulting • 2+ years of experience in product development • 2+ years of experience in financial modeling • 2+ years of experience in economic forecasting • 2+ years of experience in project management Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $182,500 - $208,300 for Sr. Business Manager McLean, VA: $200,700 - $229,100 for Sr. Business Manager New York, NY: $219,000 - $249,900 for Sr. Business Manager Richmond, VA: $182,500 - $208,300 for Sr. Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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