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Senior Associate, Technology Controls Testing - Enterprise Services Risk Operations

Capital One · Chicago, IL · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you tested a control and found a meaningful gap.

What they are checking: Whether they have real testing experience and can explain how they communicated the finding.

Tell me about a time you used data or automation to make testing more efficient.

What they are checking: Whether they look for better ways to test at scale rather than only manual sampling.

What would you do

You find a control failure the business says is a one-off. How do you decide whether it is an issue?

What they are checking: Whether they rely on evidence and root cause rather than accepting explanations that minimize findings.

A control owner pushes back hard on your finding. How do you handle the conversation?

What they are checking: Whether they can stay firm on facts while keeping a working relationship with the people they test.

How would you test controls around a cloud-based or newer technology that does not fit old test scripts?

What they are checking: Whether they can adapt testing methods to new technology rather than relying on old checklists.

How do you keep your independence when you work closely with the teams whose controls you test?

What they are checking: Whether they understand that objectivity is what gives control testing its value.

About the work

Explain the three lines of defense and where a first-line controls testing team fits.

What they are checking: Whether they understand who owns risk, who oversees it and who audits it, and how they work together.

Walk me through how you would test the design and operating effectiveness of an access control.

What they are checking: Whether they know how to define a test, pick a sample and gather evidence that stands up to review.

What cybersecurity frameworks or regulations have you tested against?

What they are checking: Whether they know frameworks like NIST and how regulatory expectations apply to a bank's technology controls.

How do you write up test results so leaders understand the risk, not just the failure?

What they are checking: Whether they can translate control results into business risk that drives action.

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The full job description

As published by Capital One.

Senior Associate, Technology Controls Testing - Enterprise Services Risk Operations The Enterprise Services Risk Operations (ESRO) organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Senior Associate in Capital One’s ESRO, you will apply your risk management skills to the company’s Technology organization. You will partner across Enterprise Services, Divisional CIO, and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders and associates. As a member of the 1st line controls testing team, you will collaborate with other 1st, 2nd, and 3rd line teams to monitor and test processes and control environments, report results, and evaluate compliance with cybersecurity requirements and regulations for the Technology organization. Your contributions will drive insight into risk and control performance, and organizational change through risk identification, measurement, analysis and reporting to enable better management of technology risks in an open and collaborative environment. The Technology Controls Testing Team, within ESRO’s Controls Governance and Testing (CGT) team, is seeking an experienced Technology Controls Testing specialist, with strong interest in process maturity, cybersecurity, identity and access management (IAM), and cloud technologies. A clear understanding of requirements, controls, and testing methodologies is necessary for this role. The ideal candidate will be able to design/execute test plans, identify process and control gaps, and compose clear and concise findings to document shortcomings. In addition, the ability to clearly communicate results is imperative in this role. This will be an exciting role in a dynamic environment requiring the ability to multi-task and prioritize assignments appropriately. In this role, the associate will have the opportunity to learn new technologies, develop relationships with partners across technology divisions, and materially contribute to process enhancements to reduce risk. In this role, you will: • Apply expertise on cyber best practices to assess current state, identify gaps, and assess cyber risk, threats, and business impact • Define mitigation strategies, prioritizes and escalates recommendations • Perform independent control testing activities and document results • Communicate findings to stakeholders • Project manage assigned engagements to meet defined timelines • Establish and maintain relationships during testing engagements • Execute tasks assigned by manager to deliver on team objectives • Collaborate with team members when necessary • Possesses an understanding of technology systems at an aggregate level, including networks, applications, cloud computing, and data • Demonstrates a broad understanding of major categories of cyber threats, how those threats can occur in our environment, and the measures required to safeguard the enterprise • Understands associated reporting metrics and is able to inform on cyber risk • Leverages tools [e.g. Excel/Google Sheets] to analyze data and create charts to support cyber risk management efforts • Makes recommendations regarding changes to policies, procedures, and control programs to mitigate evolving risks • Effectively self-challenges cyber control programs as part of first-line duties and escalates risks where appropriate • Demonstrates sound lifecycle program management to include documenting and communicating action plans, impediments and risks, and stakeholder engagement Basic Qualifications: • Bachelor's Degree or military experience • At least 2 years of experience in technology (software delivery, distributed systems, cloud-native architecture, infrastructure as code), cybersecurity (identity and access management, application security, cloud security, data protection), technology auditing, systems risk management, technology risk assessments, resilience engineering (operational resilience, business continuity, disaster recovery, high availability), chaos engineering (fault injection, blast radius mitigation, automated security validation), site reliability engineering (SLAs/SLOs, observability, incident response), or a combination. Preferred Qualifications: • Master’s Degree in Information Technology, Cybersecurity, or equivalent • 2+ years of Risk Management experience in Cyber or Information Security practice • 2+ years of experience in cloud computing (AWS, GCP, or Azure) • 2+ years of experience in second-line or oversight role at financial institution or regulatory agency • 2+ years of experience testing Technology controls • Professional Security Certification or Professional Risk Management Certification • Certified Information Systems Security Professional (CISSP) • Certified Information Systems Auditor (CISA) • Certified in Risk and Information Systems Control (CRISC) At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $101,100 - $115,400 for Sr. Associate, Tech Risk & Analysis McLean, VA: $111,200 - $126,900 for Sr. Associate, Tech Risk & Analysis New York, NY: $121,300 - $138,400 for Sr. Associate, Tech Risk & Analysis Plano, TX: $101,100 - $115,400 for Sr. Associate, Tech Risk & Analysis Richmond, VA: $101,100 - $115,400 for Sr. Associate, Tech Risk & Analysis Riverwoods, IL: $101,100 - $115,400 for Sr. Associate, Tech Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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