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Senior Account Executive, Workday Healthcare

Marsh McLennan · Chicago, IL · $97,000–$194,500 a year · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about the largest Workday deal you have closed with a healthcare organization. How did you find it and win it?

What they are checking: Whether they have a real track record selling Workday services into healthcare, not just general software.

Tell me about a deal you lost. What did you learn?

What they are checking: Whether they reflect honestly on losses and adjust their approach.

How do you run a meeting with a C-suite executive who has fifteen minutes and no interest in a pitch?

What they are checking: Whether they lead with the executive's problem and earn the next conversation.

What would you do

A health system is moving off Lawson or Infor. How would you position Mercer against the other Workday partners?

What they are checking: Whether they understand competitive deals in this market and can explain why a buyer would choose this firm.

You learn about a need at an existing Marsh client. How do you work with the internal client manager without stepping on the relationship?

What they are checking: Whether they can sell through internal partners, which this role depends on.

A CHRO wants a fixed price, but your delivery team says scope is unclear. How do you handle it?

What they are checking: Whether they balance closing a deal with protecting delivery margin and the client's success.

About the work

How do you qualify an RFP before deciding to invest pre-sales time in it?

What they are checking: Whether they protect team resources by walking away from deals they cannot win.

What makes Workday implementations in healthcare harder than in other industries?

What they are checking: Whether they understand clinical scheduling, unions, credentialing and other realities that shape scope and risk.

How would you cross-sell ServiceNow or traditional consulting into a Workday deal without slowing it down?

What they are checking: Whether they can expand deal size while keeping the main sale on track.

How do you build a target account list for healthcare systems in your first ninety days?

What they are checking: Whether they have a disciplined method for targeting based on real business need.

What does your pipeline look like at any given time, and how do you forecast it?

What they are checking: Whether they manage a pipeline with accuracy that leadership can plan around.

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The full job description

As published by Marsh McLennan.

Company: Mercer Description: We are seeking a talented individual to join our Mercer Digital team, part of our People and Investments business at Marsh. This role is open to being remote. Mercer Digital is seeking a highly motivated Senior Account Executive, Workday Healthcare to join us. As a Workday Certified Implementation Partner and the top-ranked HR consulting firm, Mercer Digital is an elite organization known for its exceptional talent and rapid business expansion. This prominent role involves direct collaboration with C-suite executives and offers a significant career opportunity to shape the Future of Work through digital enabling technologies. The primary focus will be driving sales within our Workday practice, while also cross-selling traditional consulting services and other Cloud solutions such as ServiceNow. The Senior Account Executive will collaborate closely with internal Client Managers and Workday teams to convert new leads into qualified opportunities, engaging in both sales and pre-sales activities. We will count on you to: • Achieve sales goals by maintaining and gaining high- yield accounts through referrals, following up on RFPs, general market exposure and frequent interactions with existing Marsh accounts • Develop an effective method for targeting accounts to address and market to an evident business need • Evaluate complex or large-scale account needs or expectations to generate appropriate responses to RFPs, sales presentations and formal sales proposals • Identify opportunities on the business value of products and solutions where appropriate to expand existing Marsh accounts • Leverage an advanced understanding of all operating company solutions & offerings to facilitate cross-op co sales deals and maximize company profit while servicing client needs • Check in with high-level account stakeholders throughout the sales process and shortly after sales transactions have been completed to ensure the quality of service meets or exceeds expectations • To be an acknowledged member of relevant professional and industry-related organizations and to attend, contribute to and plan conferences and relevant engagements to expand and maintain a large professional network and gain exposure • Thrive and be motivated by an environment that embraces AI and technology-enabled tools. What you need to have: • Bachelor's degree • 4 to 8+ years of experience with ERP or Human Capital Management (HCM) applications • Consulting leadership experience with Workday, PeopleSoft, Oracle, SAP, Ceridian, UltiPro, ADP or similar. • Ability to articulate a broader value proposition that includes the full scope of Workday, HR Transformation, Change Management and other advanced technologies • Ability to work within a matrix environment working across lines of business, Clients Managers and key Consultants • Experience working with the various phases of an implementation lifecycle and knowledge of implementation methodology • Experience consulting with clients on implementation strategy • Experience presenting software solutions in front of technical and business audiences • Ability to build strong relationships within the prospective organization inclusive of identifying and cultivating a strong coach within the account • Experience in driving strategic sales strategies designed for the C-suite level • Outstanding leadership, communication, and presentation skills are essential What makes you stand out: • Experience selling with a Workday Partner Preferred • Strong history of successfully meeting and exceeding sales targets • Experience Selling in the Medium and/or Large Enterprise Space Why join our team: • We help you be your best through professional development opportunities, interesting work and supportive leaders. • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com. The applicable base salary range for this role is $97,000 to $194,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: December 31, 2027

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