Jobs › Panduit

Security Operations Specialist 1

Panduit · Tinley Park, IL · $18.00–$22.00 an hour · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you responded to a real security incident or emergency. What did you do and in what order?

What they are checking: Whether they stay calm, follow procedure and communicate clearly when something actually goes wrong.

How do you keep your attention sharp during long, quiet stretches of monitoring?

What they are checking: Whether they have real habits for staying alert, since most incidents are missed during boring hours.

Tell me about a time you had to give clear instructions to people who were stressed or panicking.

What they are checking: Whether their communication stays short and calm enough for others to act on during an emergency.

What would you do

You are watching CCTV and access control for several global sites and two alarms come in at once. How do you decide which to work first?

What they are checking: Whether they triage by risk to people and property instead of reacting to whichever alarm came first.

An employee calls asking you to grant badge access to a restricted area right now because their manager is out. How do you handle it?

What they are checking: Whether they hold to the access approval process under friendly pressure, since social engineering often looks like this.

You get an alarm at a site in another country where the local team is not answering. What do you do next?

What they are checking: Whether they know to escalate through backup contacts and keep a clear record instead of letting it sit.

A coworker keeps silencing a nuisance alarm without checking it. What would you do?

What they are checking: Whether they will raise a risky shortcut, since nuisance alarms are where real threats get ignored.

About the work

What access control or video management systems have you used, and what tasks did you do in them every day?

What they are checking: How quickly they can become useful on the monitoring console without heavy hand-holding.

Walk me through how you would document an incident so someone reading it a month later understands exactly what happened.

What they are checking: Whether their reports are factual, timed and complete enough to hold up in an investigation.

What does situational awareness mean to you in a security operations center?

What they are checking: Whether they think ahead about weather, events and site activity rather than only reacting to alarms.

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The full job description

As published by Panduit.

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit! Bring your vigilance, communication skills, and ability to respond when it matters most—and be part of a team that keeps our organization safe, secure, and moving forward. Join our team as a Security Operations Specialist and help protect people, facilities, and global operations. The Security Operations Specialist supports global security operations by monitoring facilities, managing access control and security systems, and responding to alarms and incidents in real time. The role coordinates communications, emergency response, access requests, and security activities across global locations while maintaining accurate documentation and situational awareness. This position plays a critical role in protecting people, facilities, and business operations through proactive monitoring, rapid response, and effective coordination. What You Will Do · Monitor global facilities through CCTV, access control, alarms, and building automation systems. · Conduct routine facility patrols , verify critical doors and layouts, and identify safety and security hazards. · Perform preventative maintenance checks and support compliance audits. · Document shift activities, incidents, patrol findings, and service tickets; escalate high-risk issues to Global Security Supervisors. · Serve as the primary point of contact for internal and external communications via phone, email, radio, intercoms, and vehicle gates. · Operate physical security systems to monitor alarms, document responses, and maintain accurate incident and patrol records. · Conduct system health checks and report security equipment deficiencies. · Manage the SOC mailbox and complete daily operational tasks. · Support badge printing, credential assignment, account creation, and access management. · Operate visitor management systems to ensure contractor and visitor compliance. · Provide after-hours support for IT inquiries and operational requests. · Coordinate emergency response activities with on-site response teams and emergency services. · Respond to medical and facility emergencies , including injuries and life-safety incidents. · Monitor severe weather and emerging threats , providing timely alerts and ongoing updates. · Monitor global and regional news and intelligence to identify events that may impact personnel, facilities, or operations. · Maintain clear communication and coordination throughout incidents until resolution. What You Will Bring · Education: High School Diploma or equivalent required or relevant equivalent experience in lieu of degree. · Experience : 1-3 years in security operations · Skills: Proficient with varies security technology platforms such as access control, CCTV, and incident reporting software. Strong computer skills including familiarity with Microsoft office suite. Ability to make sound, rational decisions and prioritize tasks effectively while working under pressure. Customer Service focused, developing relationships by listening and understanding the customer (both internal and external). Anticipates and provides solutions and alternatives to customer needs, giving high priority to customer satisfaction Strong observational and analytical skills to detect and investigate security events. · Licenses and Certifications: Driver’s License (valid and in state) Required, First Aid/CPR Certification Preferred What We Can Offer You · Competitive Pay & Benefits: Wages starting at $18.00 - $22.00/hour + 20% shift differential for night shift! · Generous Time Off: Take advantage of our generous vacation, sick days, holidays, plus a volunteer day to give back to the community. · Retirement & Growth: 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career. · Comprehensive Healthcare Options: Choose from multiple healthcare plans through Blue Cross Blue Shield to find the coverage that works for you. Shift Hours: 11pm-7am Sunday-Thursday and Friday-Saturday 11pm – 11am Making the connections that matter. Join us and apply online to be part of the Panduit team . We believe great ideas thrive when every voice is welcomed, valued, and empowered. As an Equal Opportunity Employer, we are committed to fostering a workplace culture where inclusion, belonging, and accountability are woven into everything we do. Applicants must be currently authorized to work in the United States on a full-time basis. Panduit will not sponsor applicants for work visas now or in the future. All roles, including remote positions, require an in-person interview as part of the hiring process. Work Shift Evening (United States of America)

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