Jobs › Memorial Health

Security Officer

Memorial Health · Springfield, IL · $17.14–$26.56 an hour · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your previous security experience. What kind of incidents did you handle most?

What they are checking: Whether they have enough real security experience, which the posting requires.

The posting requires a clean driving record under the fleet safety policy. Tell me about your driving history.

What they are checking: Whether they meet a hard requirement and are honest about it.

Shifts are 12 hours, four days a week, with every other weekend. How do you stay alert on a long, slow overnight?

What they are checking: Whether they can stay focused when nothing is happening, which is when problems are easiest to miss.

What would you do

A visitor in the emergency department is yelling and getting close to a nurse. Walk me through what you do.

What they are checking: Whether they can de-escalate first and use force only as a last resort.

You are assigned to sit one-on-one with a patient who is a danger to themselves. How do you approach that shift?

What they are checking: Whether they can stay alert and compassionate during long, quiet but important watches.

A staff member asks you to let someone into a locked unit without a badge. What do you do?

What they are checking: Whether they follow access policy even when a coworker pressures them.

What would you do in the first few minutes if a child was reported missing in the hospital?

What they are checking: Whether they know to act fast and follow the facility's emergency code process.

About the work

You will receive patient restraint training. When do you think restraints are appropriate, and when are they not?

What they are checking: Whether they understand restraint as a clinical decision with strict rules, not a security tool.

How is hospital security different from security at a store or a concert?

What they are checking: Whether they understand they must protect patients, many of whom are sick, confused or in crisis.

How do you write an incident report so someone who was not there understands exactly what happened?

What they are checking: Whether their reports are factual and detailed, which matters if an incident is reviewed later.

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The full job description

As published by Memorial Health.

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer. Position Type: On-site Job Description Summary: Are you passionate about protecting others and maintaining a safe environment? Memorial Health is hiring Security Officers to help ensure the safety and well-being of our patients, visitors, employees, and physicians. This is more than just a security role—it's an opportunity to make a real difference in your community every day. Now Hiring for Multiple Shifts: Night Shift: 9:30pm-6:00am (Mon-Fri, every other weekend) Day Shift: 9:00am - 9:00pm (Mon-Fri, 4 - 12 hour days per week and every other weekend coverage) PRN (As Needed): Perfect for professionals seeking a flexible or secondary role Job Description: Education: • High School Diploma, or the equivalency, is required. Licensure/Certification/Registry: • Basic Life Support (BLS) Certification within 30 days of job placement is required. • Must possess valid Illinois driver’s license and must be deemed as an acceptable driver in accordance with the MH Fleet Safety Policy. Five year MVR will be required). Must be able to operate automatic shift vehicle. Experience: • Minimum 1 year experience in security, military or law enforcement is strongly preferred. Other Knowledge/Skills/Abilities: • Skill in effectively communicating, verbally and in writing, with a diverse range of people including the proper handling of emotional situations and needs is required. • Skill in using customer service and active listening techniques is required. • Skill in applying de-escalation techniques is required. • Ability to maintain a high level of confidentiality is required. • Ability to assess and evaluate situations quickly and effectively is required. • Ability to physically perform sustained foot patrols, prolonged standing, prolonged sitting, lifting patients, and restraining patients or prisoners as necessary is required. • Ability to operate computer systems including Microsoft Office applications (Excel, Word, Power Point, and Outlook) is required. RESPONSIBILITIES • Patrols buildings and grounds including fixed posts, walking patrols, or mobile patrols using company vehicle to travel around and between Memorial locations. • Provides a visible deterrence to crime, prohibited activities, or suspicious activities. • Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations. • Physically manages combative, violent persons who criminally endanger staff, physicians, patients or visitors. • Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons) for patient valuables, accounting details, and morgue details. • Responds to emergency situations, emergency codes and alarms. • Detains unauthorized individuals as defined by policy or state law, and releases them to the proper authorities. • Assists air medical teams and transports airlifted patients between helipad and hospital. • Controls parking and traffic flow and enforces parking regulations. • Provides visitor and employee escorts as appropriate. • Reports any conditions that might constitute a security or safety hazard. • Provides access control to restricted spaces by locking and unlocking doors. • Investigates and reports on any suspicious activity or persons. • Obtains written or oral statements related to incidents on MH property. • Prepares incident reports. • Assists local law enforcement agencies during investigations or emergencies. Pay Transparency $17.14 - $26.56 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/ If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact askHR@mhsil.com . Requests will be handled confidentially.

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