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Security Officer 2 - PRN

Mercyhealth · Janesville, WI · $18.28–$27.42 an hour · Per diem

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to enforce a rule with someone who didn't want to follow it.

What they are checking: Whether they can hold a line respectfully without making the situation worse.

In a hospital, security also greets patients and visitors. How do you balance being friendly with being watchful?

What they are checking: Whether they see customer service as part of security, not a distraction from it.

This is a PRN role with on-call and weekend shifts. How do you stay sharp and current when you work irregularly?

What they are checking: Whether they will keep up with post orders and changes even when they aren't on site every week.

What would you do

A visitor in the emergency department is getting louder and more agitated with staff. Walk me through how you respond.

What they are checking: Whether they lead with calm verbal de-escalation and only escalate force or help when it is truly needed.

An overhead emergency code is called while you're dealing with a parking complaint. What do you do?

What they are checking: Whether they prioritize correctly and know which calls must be dropped for a life-safety code.

You find a door that should be locked propped open in a restricted area. What steps do you take?

What they are checking: Whether they secure the area, check for anything wrong, and report it so the cause gets fixed.

A staff member asks you to remove a patient who is refusing to leave. What do you need to know before acting?

What they are checking: Whether they check with clinical staff and policy before acting, since a patient's rights and safety are involved.

About the work

What do you look for when you patrol a parking lot or building at night?

What they are checking: Whether they patrol with purpose, checking doors, locks, lighting and people, instead of just walking a route.

How do you write a shift report so someone reading it later understands exactly what happened?

What they are checking: Whether their reports are factual, timed and specific enough to hold up for managers or police later.

How have you helped with a fire drill or emergency drill before, and what is security's job during one?

What they are checking: Whether they understand their role in drills like controlling access and helping people move safely.

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The full job description

As published by Mercyhealth.

Overview Performs unarmed, uniformed security related services which include but are not limited to; Conducts rounds, secures the facility and the work environment for Mercyhealth partners. Respond to all security calls for assistance. May be required to work on call, flexible hours, alternate shifts, and weekends. Perform other duties as assigned. Schedule: PRN ESSENTIAL DUTIES AND RESPONSIBILITIES • Takes initiative to greet all patients, visitors, and Mercyhealth partners in a timely, professional, and courteous manner projecting an open and friendly attitude on a daily basis. • Provides a visible deterrence to crime and prohibited activities by patrolling the buildings, grounds, and parking lots of Mercyhealth to detect any irregularities. Inspects doors, windows and locks to ensure a high level of security. • Respond to all dispatch/ security service calls and overhead emergency code calls. • Checks grounds and areas for cleanliness and safety • Perform parking lot patrols and enforce Mercyhealth parking policy. • Notifies management/maintenance staff concerning need for major repairs or additions to lighting, heating, and ventilating equipment. through initiating a work order. • Assist with completion of fire drills or other drills as requested. • Write clear and accurate daily reports of shift activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. • Provides initial investigation and documentation of incidents of unusual circumstances reported by Mercyhealth personnel, visitors, physicians, or patients. • Orient and train security staff at respective sites of responsibility as needed and complete training documents. • Monitors the Mercyhealth environment using electronic security equipment (CCTV, Alarms, etc.) as applicable. • Is required to assure and/or request partners and contractors display Mercyhealth badges or required proof of identity. • Duties pertinent to site specific requirements will be assigned. • Ensure the safety of all during takeoff and landings of MedFlights. • Assist with identification of deceased patients and verification of credentials of funeral home and Medical Examiner's Office personnel. EDUCATION AND/OR EXPERIENCE High school diploma or equivalent required Healthcare security experience preferred Bilingual skills are preferred Minimum of 2 years’ experience with police, security, or military background Successful completion of all department required training such as Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc. required within 12 months for new hires. Must maintain this proficiency on an annual basis. OR Completed 30 credit hours toward obtaining a degree Successful completion of all department required training such as Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc. required within 12 months for new hires. Must maintain this proficiency on an annual basis. OR One year with Mercyhealth security Successful completion of all department required training such as Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc. required. Must maintain this proficiency on an annual basis. CERTIFICATION/LICENSURE Successful completion of International Association for Healthcare Security and Safety (IAHSS) Basic Security Officer certification within 180 days of start date. Maintain a valid driver’s license and proof of vehicle insurance. Have and maintain an acceptable driving record per Mercyhealth’s HR-01 Fleet Safety Policy PAY RANGE: $18.28 - $27.42 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and benefits, including retirement, time off, on-demand pay, access to the Employee Assistance Program (EAP), and more. Click here for more details. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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