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Seasonal Retail Merchandising Associate

TJX Companies · Wauwatosa, WI · $13.25–$13.75 an hour · Part time

Posted Sep 17, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a seasonal merchandising role at HomeGoods in Wauwatosa. What does your availability look like through the holidays?

What they are checking: Whether they can reliably cover the seasonal shifts the store is hiring for.

Tell me about a time you made a space look organized and inviting.

What they are checking: Their sense of presentation, which helps customers find and buy home goods.

Tell me about a time you jumped in to help a team without being asked.

What they are checking: Team attitude, since seasonal associates may be moved wherever the store needs them.

What would you do

A customer asks if a lamp comes in another color. How do you help?

What they are checking: Helping customers honestly when off-price stock may be one of a kind.

A customer breaks something by accident in the aisle. What do you do?

What they are checking: Responding kindly, cleaning up safely and following store procedures for damage.

How would you bring up our credit or loyalty program with a holiday shopper?

What they are checking: Comfort promoting programs at a natural moment, as the posting asks of associates.

The store is packed and a department is a mess. Where do you start?

What they are checking: Prioritizing the most visible and most shopped areas during peak traffic.

What would you do if you saw a customer remove a price tag?

What they are checking: Knowing to inform a manager rather than confront, in line with loss prevention standards.

About the work

HomeGoods has a lot of decor and breakables. How would you keep a shelf of glassware neat and safe to shop?

What they are checking: Care with fragile merchandise and an eye for displays customers can shop without breaking things.

How would you count change back to a customer if you're on the register?

What they are checking: Basic cash accuracy in case they're cross-trained to ring purchases and returns.

Practice this interview out loud.

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The full job description

As published by TJX Companies.

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. • Role models established customer experience practices with internal and external customers • Supports and embodies a positive store culture through honesty, integrity, and respect • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures • Promotes credit and loyalty programs • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards • Accurately processes and prepares merchandise for the sales floor following company procedures and standards • Initiates and participates in store recovery as needed throughout the day • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store • Provides and accepts recognition and constructive feedback • Adheres to all labor laws, policies, and procedures • Supports and participates in store shrink reduction goals and programs • Participates in safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Possesses excellent customer service skills • Able to work a flexible schedule to support business needs • Possesses strong communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Capable of lifting heavy objects with or without reasonable accommodation • Works effectively with peers and supervisors • Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 11100 West Burleigh St; Ste 140 Location: USA HomeGoods Store 0739 Wauwatosa WI This position has a starting pay range of USD $13.25 to $13.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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