Jobs › Advance Auto Parts

Salesperson/Store Driver Store 7216

Advance Auto Parts · Mount Prospect, IL · Full time

Posted May 20, 2026 · We last checked this listing on Oct 6, 2026

Apply at Advance Auto Parts

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What do you know about cars right now, and how would you go about learning the parts and systems you don't know yet?

What they are checking: An honest read of their starting point and whether they have a real plan to close the gaps.

Tell me about a time you had to tell a customer you didn't have what they needed. How did you keep them from walking out?

What they are checking: Whether they look for another option, like a special order or a nearby store, instead of just saying no.

Tell me about a job where you had to sell something, add on an item or meet a sales goal. How did it go?

What they are checking: Whether they're comfortable recommending items like wipers, fluids or tools without being pushy with customers.

Tell me about a time you made a mistake at work that cost someone time or money. What happened next?

What they are checking: Whether they own errors and fix them quickly, which matters when deliveries go out under their name all day.

When the store is slow and there are no runs, what would you look for to do?

What they are checking: Whether they see stocking, cleaning and learning the catalog as part of the job rather than waiting for direction.

What would you do

This job splits your day between the counter and the delivery van around Mount Prospect. How would you keep both sides going when a delivery is due and there's a line at the counter?

What they are checking: Whether they can switch between selling and driving without letting either customer feel like an afterthought.

You have four deliveries going to different shops and one of them is marked rush. How do you plan your route?

What they are checking: Whether they think about time, distance and promises together rather than just driving the stops in order.

It's snowing hard and your next delivery is twenty minutes away on back roads. How do you decide what to do?

What they are checking: Whether they put safety ahead of speed and communicate a delay instead of taking risks to hit a time.

A regular customer asks you to just drop the part on the counter without anyone signing, because they're busy. What do you do?

What they are checking: Whether they follow delivery procedure when it's inconvenient, since unsigned tickets cause billing disputes later.

About the work

A customer walks in and says their car makes a grinding noise when they brake. How would you start helping them?

What they are checking: Whether they ask the right questions about the vehicle and symptom before reaching for a part.

When you pick up returns and old cores from a shop, what would you do to make sure they're counted and credited correctly?

What they are checking: Whether they understand that returns and cores are money for the customer and the store, so sloppiness costs both.

Practice this interview out loud.

Offer builds a real interview for this exact role at Advance Auto Parts from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Advance Auto Parts.

Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities • Provide excellent selling experience for DIY customer visits and phone calls • Achieve personal sales goal and help store achieve its sales goals • Provide DIY services including battery installation, testing, wiper installs, etc. • Maintain store product and operational standards • Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • General stocking including truck stocking and back stock • Safely deliver parts to customers as needed Success Factors • Basic driving and navigation ability • Ability to use delivery board system • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems and store equipment • Parts and automotive system knowledge skills • Operating POS and Parts lookup systems • Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson: • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success • 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences What is a Store Driver? Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified. Primary Responsibilities • Safely deliver parts to customers as needed • Pick and stage parts for customer orders • Pick up returns and cores • Drop off weekly / monthly sales flyer • Daily collection of credit accounts Secondary Responsibilities • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • General stocking including truck stocking and back stock Success Factors • Basic driving and navigation ability • Ability to use delivery board system • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems (Back stock) and store equipment Essential Job Skills Necessary for Success as a Driver: • Communicate effectively and build strong relationships with customers, peers and management • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Driver up for Success: • Automotive parts experience is preferred • Certificates, Licenses, Registrations • Must have a valid driver's license and be fleet safety certified Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws. Compensation Range The good faith estimate for this role is between 14.90 USD and 16.13 USD per hour for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: https://jobs.advanceautoparts.com/us/en/benefits California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Apply at Advance Auto Parts

More salesperson store driver roles