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Sales Representative BC- Knoxville, TN

Fiserv · TN · Remote available · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you built a pipeline from nothing, with no warm leads handed to you. Where did your first ten conversations come from?

What they are checking: Whether they can source their own business, since this role depends on prospecting they do themselves.

Tell me about a deal you lost that you thought you had. What did you learn, and what did you change on the next one?

What they are checking: Whether they draw honest lessons from losses, which matters in a job with a lot of rejection.

How do you plan a week in the field so you're seeing enough owners face to face?

What they are checking: Self-management and activity discipline when nobody is watching their calendar day to day.

Tell me about a time a customer you'd already closed sent you a referral. How did you ask for it?

What they are checking: Whether they actively work referrals and networks, which this posting leans on for new business.

Why outside sales rather than an inside role, and what tells you you'll enjoy walking into businesses cold every day?

What they are checking: Honest self-awareness about the grind of field prospecting, which is where early turnover comes from.

What would you do

Knoxville has a lot of loyal local customers and businesses that support each other. How would you get introduced into that network?

What they are checking: Whether they can build referrals through local relationships rather than relying only on cold visits.

You walk into a busy salon and the owner says she's happy with her current processor. What do you say in the next thirty seconds?

What they are checking: How they handle the most common brush-off without turning pushy or giving up too fast.

An owner is interested but says they need to talk it over with a partner. How do you keep the deal from going cold?

What they are checking: Whether they manage follow-up and second decision makers without losing momentum or pressuring anyone.

About the work

What would you look at to decide how to set up Clover for a food truck compared with a sit-down restaurant?

What they are checking: Whether they fit the product to how a business actually runs instead of pushing one package at everyone.

How would you explain the difference between flat-rate and interchange-plus pricing to an owner who just wants to know what it will cost?

What they are checking: Whether they can be clear and honest about pricing, which is what builds trust with skeptical owners.

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The full job description

As published by Fiserv.

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Sales Representative BC- Knoxville, TN What does a successful Sales Representative / Business Consultant do at Fiserv? Revolutionize Commerce. Empower Businesses. Define Your Career. Are you ready to be a game-changer? At Fiserv, we're transforming the way businesses operate and grow. You will be on the frontlines of innovation, connecting small and medium-sized businesses (SMBs) with Clover, our award-winning point-of-sale and business management platform. Join a dynamic team that thrives on passion, purpose, and performance. Why Choose Fiserv? We don’t just deliver technology; we create solutions that redefine commerce. With Clover, we’ve built a trusted platform that’s powering over 700,000 merchants worldwide and processed over $330 billion in card transactions in 2024. We’re not here to simply sell; we’re here to empower businesses with tools to succeed. As the world’s largest merchant acquirer, you’ll have the resources, reputation, and technology to make a real difference. Your career at Fiserv isn’t just about closing deals—it’s about opening doors to possibility. What you will do: • Be the Catalyst for Growth: Travel across the assigned territory, partnering with Financial Institutions to bring Clover’s cutting-edge solutions to merchants, sparking success wherever you go. • Turn Leads Into Legacy: Proactively generate leads and expand your portfolio in a fast-paced, business-to-business environment. Leverage Fiserv’s extensive partnerships and referral networks to fuel your pipeline. • Consult. Solve. Transform: Act as a strategic advisor to merchants, tailoring solutions that help them grow, adapt, and thrive in a competitive marketplace. • Elevate Excellence: Embody Fiserv’s core values by fostering authentic connections and maintaining the highest ethical standards. What you will need to have: • High School Diploma/GED. • Experience in a quota-driven, self-sourcing sales environment. • Demonstrated success in cold-calling and generating your own leads. • This role will require you to travel throughout the Knoxville, TN area What would be great to have: • Bachelor’s degree or military experience. • 3+ years of sales experience, particularly in consultative and relationship-driven roles. • Proven ability to design strategies that drive pipeline growth and revenue. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: • Apply using your legal name • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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