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Sales & Rental Associate

Equity LifeStyle Properties · Pleasant Prairie, WI · Full time

Posted Mar 3, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

About 85 percent of this job is showing homes. How do you walk someone through a home and community?

What they are checking: Whether they can present features and benefits in a way that matches what the buyer actually cares about.

Tell me about a sale you closed. What happened from first contact to signing?

What they are checking: Whether they have a real track record of moving a customer through a full sales cycle.

How do you work with a sales team toward a common goal when you also have your own targets?

What they are checking: Whether they collaborate and share leads instead of competing against teammates.

What do you do for a customer after they close on a home?

What they are checking: Whether they keep the relationship going, since after-closing follow-through is part of the role.

What would you do

How would you show a home that is still under construction or not decorated?

What they are checking: Whether they can help buyers picture the finished home and stay honest about what is not done.

A prospect toured last week and stopped answering your calls. What do you do next?

What they are checking: Whether they follow up persistently but respectfully and keep records of every attempt.

This is not a desk job. What creative marketing ideas would you try to bring people to the community?

What they are checking: Whether they can generate and carry out sales ideas instead of waiting for walk-ins.

A buyer asks you a question about the home you do not know the answer to. What do you say?

What they are checking: Whether they stay honest and find the answer rather than guessing to keep the sale moving.

About the work

What would you want to learn about the competing communities around Pleasant Prairie?

What they are checking: Whether they understand that knowing the local market, pricing and demographics helps them sell.

How do you keep records of every customer conversation?

What they are checking: Whether they document consistently, which the posting requires from first contact through after closing.

Practice this interview out loud.

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The full job description

As published by Equity LifeStyle Properties.

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Sales & Rental Associate in Pleasant Prairie, Wisconsin. What you'll do: This is not a 9-5, sit-behind-a-desk job. Instead, you will develop and execute upon creative sales and marketing plans designed to drive business to the community. Our sales team is highly collaborative and works together towards a common goal. Your job will include: • Selling, processing, and closing homes in accordance with company business plans. • Showing homes and highlighting the features and benefits of the homes and the community. Approximately 85% of your time will be spent showing homes. • Adhering to the company’s selling philosophy when serving our customers while utilizing all selling and organizational tools provided to include accompanying them through model homes, undecorated models (which may be at various stages of construction), and/or available homesites. • Providing timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication. • Developing an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising, and demographics. • Monitoring and recording daily customer traffic utilizing company designated tracking tools and sending “Thank You” notes to all potential customers along with continued follow up. • Accomplishing required administrative tasks accurately, expertly, and in a timely manner, while handling priorities. • Creating sales agreements which may include calculation of sales tax and monthly payment plans as well as running credit checks. • Attending regular rally meetings to review sales and marketing strategies. • Meeting with residents and buyers to list and sell homes and keeping a database of available homes for sale. • Collaborating with the Community Manager, Regional Sales Manager and/or Regional Manager to develop the community sales and marketing plans. • Participating in regional call campaigns and community events. • As part of community outreach, building strong resident relations with ongoing communications and an all-encompassing attitude of courteous, respect, and customer service to self-generate sales. Experience & skills you need: • Strong customer service and sales skills with a proven history of success. • Strong interpersonal, written, and verbal communication skills when interacting with potential customers, sales leadership, and the operations team. • Positive attitude, self-motivated, resourceful, professional, and capable of achieving goals. • Ability to work in a fast paced and team-centered environment. • Ability to work weekends on a regular basis. • Strong math skills and the ability to calculate figures and amounts such as discounts, interest, and commissions. • Ability to problem solve and be detail oriented. • Understand and follow company established policies and procedures. • Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager. • Committed to self-development of sales, marketing, and technological advancements. • Enjoy self-generating sales through outreach and marketing initiatives. • Ability to use the Microsoft Office suite of products including Outlook and Excel. • You have a valid driver's license and a clean driving record. This is required. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

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