Jobs › Northern Trust

Sales Practice Principal

Northern Trust · Chicago, IL · $95,600–$162,400 a year · Full time

Posted Jul 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you coached someone whose performance or conduct needed to improve.

What they are checking: Whether they can assess skills and develop people, which the posting names as part of leading support partners.

Tell me about a time you had to summarize a complicated compliance issue for leadership.

What they are checking: Whether they can analyze information and present it clearly, as the posting asks.

What would you do

A top-producing representative's trades keep showing up in your exception reports. How do you handle it?

What they are checking: Whether they apply supervision equally, regardless of how much revenue someone brings in.

A client complaint comes in alleging an unsuitable recommendation. What steps do you take?

What they are checking: Whether they know complaint handling, documentation and reporting duties under FINRA rules.

How would you balance strong client service with compliance in a retail brokerage team?

What they are checking: Whether they see compliance and service as working together rather than in conflict.

What would you do if you found that a written supervisory procedure no longer matched how the team actually works?

What they are checking: Whether they would update procedures and fix practice, since gaps between the two are an exam finding.

About the work

Walk me through how you review trade activity for registered representatives. What patterns would make you look closer?

What they are checking: Whether they can spot suitability problems, excessive trading and other red flags in daily surveillance.

How does Regulation Best Interest change what you look for when reviewing a recommendation to a retail client?

What they are checking: Whether they understand current FINRA and SEC conduct standards for retail brokerage.

Which FINRA licenses do you hold, and how have you used your principal responsibilities in practice?

What they are checking: Whether they have the Series 9/10 or 24 qualifications and real supervisory experience behind them.

How do you make sure your supervisory reviews are documented well enough for a regulatory exam?

What they are checking: Whether they understand that undocumented supervision counts as no supervision to a regulator.

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The full job description

As published by Northern Trust.

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Position Summary: Under general supervision, supervises the day-to-day front office, client facing activities of registered representatives within retail brokerage. Manages support partners within an assigned region. Knowledge of applicable laws and regulations, usually acquired through formal education or experience, to review trade activity, sales practice, compliance policies and procedures in order to ensure the adequacy and monitor compliance. Leadership skills to assess partner’s competencies, develop skills and provide guidance. Good analytical and communication skills to analyze and summarize a variety of information. Organizational skills to coordinate sales practice and compliance activities. This is a first-line Sales Supervision role within Northern Trust Securities, Inc. (NTSI)'s retail broker-dealer. The individual will be responsible for overseeing daily branch supervisory activities across an assigned region while directly managing and developing the Registered Associates supporting that region. This highly visible and demanding leadership role requires extensive industry knowledge, strong regulatory and supervisory expertise, and the ability to effectively coach and develop partners. The successful candidate must be an exceptional communicator who can independently assess complex situations, exercise sound judgment, take decisive action, and proactively identify and mitigate risk while ensuring adherence to Northern Trust's policies, regulatory requirements, and client service standards. This role will either work out of our Chicago location located at 50 S. LaSalle), or at our locations in St. Petersburg or Tampa FL or Tempe, AZ. Major Duties: • Monitors and reviews procedures and practices of partners to ensure compliance with applicable regulatory requirement, industry sales practices and adherence to internal policies. • Review of trade activity, correspondence and trade exception reports. • Conducts performance management and career development processes, provides input for staffing and disciplinary actions and provides hands-on training to Registered Associates. • Integration of business unit within firm initiatives and the furtherance of teamwork. • Stays up to date of current and pending laws, regulations, and rules governing the industry. • Coordinates partner development to include onboarding, orientation and ongoing training. • Identifies, escalates and resolves client complaints and audit issues. • Maintains relationships with and works to collaborate with operations, compliance and trading groups. Knowledge: • Knowledge of applicable FINRA and SEC laws and regulations, usually acquired through formal education or experience, to review trade activity, sales practice responsibilities, and to ensure compliance with policies and procedures. • Leadership skills to assess partner competencies develop skills and provide guidance. • Analytical and communication skills to analyze and summarize information. • Organizational skills to coordinate sales practice supervision activities. • Project management skills to plan, organize and deliver innovative solutions for NTSI. Experience: • FINRA Securities Industry Essentials (SIE), 7 or 7TO, 66, 24, 4, and 53 or 52 & 53TO registrations required or willingness to acquire within specified time. • Minimum three years of experience, preferably in compliance or supervision; or equivalent financial services industry related experience. • Previous management or supervisory experience. • A college or university degree and/or 5-10+ years of relevant work experience. Salary Range: $95,600 - 162,400 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Work Authorization Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Working with Us As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.

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