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Sales Lead Orland Square Mall

Knitwell Group · Orland Park, IL · $15.64–$15.75 an hour · Part time

Posted Aug 27, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

As a Sales Lead at Lane Bryant, you step into the manager role when needed. Tell me about a time you had to take charge on short notice.

What they are checking: Whether they can lead confidently when the manager is gone, which the posting says this role must do seamlessly.

Lane Bryant champions inclusivity for every size and shape. How do you make sure the whole team lives that every day?

What they are checking: Whether they can hold a team to the brand's values in small daily moments, not just talk about them.

Tell me about a time you motivated coworkers to hit a goal.

What they are checking: Whether they can energize a team toward results, which is how a Sales Lead helps associates reach their potential.

How do you share your product knowledge with customers while also watching the rest of the floor?

What they are checking: Whether they can sell and supervise at the same time, which is the core balance of a lead role.

What would you do

A new associate is nervous about approaching customers. How would you train her?

What they are checking: Whether they can build confidence through modeling and practice, since the posting puts training and motivation in their hands.

A customer is unhappy that a promotion did not apply at checkout and you are the leader on duty. What do you do?

What they are checking: Whether they can resolve a pricing complaint calmly and within policy without losing the customer.

Two associates are not getting along and it is showing on the floor. How do you handle it?

What they are checking: Whether they address conflict early and fairly before it hurts the customer experience.

What would you check first if the store's sales were well behind plan by midday?

What they are checking: Whether they can spot causes like coverage, engagement or fitting room service and adjust during the shift.

About the work

How would you work with the Store Manager to carry out the daily action plan at Orland Square?

What they are checking: Whether they understand how to turn a manager's plan into tasks and coverage across a shift.

Walk me through how you would run a closing shift so the store looks fabulous for the morning.

What they are checking: Whether they know the operational steps of closing, since the posting stresses smooth operations and a great-looking store.

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The full job description

As published by Knitwell Group.

About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here. About the role As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate a store environment where operations run smoothly, the store looks fabulous, and associates are trained and motivated to reach their highest potential. With your operational knowledge, you’ll have the ability to seamlessly step into the Manager role when needed. You will help guide your team to success with the support of store leaders. If you love fashion and want to work for a brand that places an emphasis on empowering customers and associates in its community, Lane Bryant is the place for you. The impact you can have In this role, you'll have the opportunity to: • Welcome customers and engage with them to understand their needs and support their shopping experiences. • Share your knowledge of our products and services with customers to outfit and inspire them. • Empower teams to exceed customer expectations through the company selling model. • Help store leaders execute daily operational action plans. • Motivate and coach associates to recognize and improve performance. • Drive results by identifying business opportunities in partnership with store leaders. • Assess daily schedules to maximize productivity and equalize payroll. • Share daily communications with store teams and prioritize tasks as needed. • Support store leadership with onboarding new associates when needed. • Support the store’s priorities by adhering to brand guidelines, operational requirements, and asset protection policies. You’ll bring to the role • 1-3 years retail experience • High school diploma or equivalent required • Passion for styling and love of working with people • Flexible availability – including evenings, weekends, and holidays • Ability to read, write and communicate in English • Proficient with technology, including an ability to operate store systems accurately Benefits • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 6119-Orland Square-LaneBryant-Orland Park, IL 60462 Position Type: Regular/Part time Pay Range: $15.64 - $15.75 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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