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Sales Associate Orland Park Crossing

Knitwell Group · Orland Park, IL · $15.00–$18.75 an hour · Part time

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Why do you want to work at Soma in Orland Park Crossing?

What they are checking: Whether they know the brand and feel comfortable helping women shop for intimate apparel.

Tell me about a time you went out of your way to help someone.

What they are checking: Whether they have the hospitality instinct the posting places at the center of the store's culture.

How do you stay accountable to personal sales goals without being pushy?

What they are checking: Whether they can hit goals through good service rather than pressure, which keeps customers coming back.

How do you help with merchandising and restocking while keeping an eye on customers?

What they are checking: Whether they balance tasks with service, since both are part of the role.

Tell me about a time you worked as part of a team to get something done.

What they are checking: Whether they collaborate well, which the posting says contributes to a positive work environment.

What would you do

A customer says she has no idea what size she should be. How do you help?

What they are checking: Whether they can guide a personal need with patience and care, which is central to Soma's service.

The size a customer wants is sold out. What can you do?

What they are checking: Whether they use omnichannel tools so the customer still gets her item.

A customer is browsing quietly and avoids eye contact. What do you do?

What they are checking: Whether they can read a customer's comfort level and offer help without pressure.

About the work

How do you start a conversation with a customer that feels natural?

What they are checking: Whether they can open an authentic conversation, which the posting names as a main part of the role.

How would you explain the benefits of our loyalty program to a customer?

What they are checking: Whether they can share loyalty benefits in a helpful way, which the posting lists as a duty.

Practice this interview out loud.

Offer builds a real interview for this exact role at Knitwell Group from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Knitwell Group.

About us Inspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative solutions. At Soma, every day is a chance to make women feel more empowered. Join the movement. Bring your talents and discover opportunities, support, and growth. About the role As a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer connections, sharing product knowledge, and providing personalized service. The impact you can have In this role, you'll have the opportunity to: • Deliver a customer-centered experience that reflects our culture of hospitality. • Initiate authentic conversations with customers to understand their needs and provide personalized service. • Create a seamless omnichannel experience by utilizing available tools. • Educate customers about the benefits of brand loyalty programs. • Contribute to overall store performance by staying accountable to personal goals. • Assist store leaders with merchandising, inventory replenishment, and store organization. • Maintain a visually inspiring store environment that reflects brand standards. • Contribute to a positive work environment by embracing teamwork and collaboration. You'll bring to the role • Passion for our brand, fashion, and empowering confidence. • Flexible availability — including nights, weekends, and holidays. • Team player mindset with a high level of ownership and initiative. • Ability to quickly learn new processes and tools. • Strong interpersonal and communications skills. • Must be at least 16 years old for the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA. • For all other states, must be at least 18 years old. • Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds. Benefits • Optional medical, dental, and vision insurance • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 5391-Orland Park Crossing-Soma-Orland Park, IL 60462 Position Type: Regular/Part time Pay Range: $15.00 - $18.75 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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