Jobs › Knitwell Group

Sales Associate Deer Park

Knitwell Group · Deer Park, IL · $15.00–$18.75 an hour · Part time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What do you know about White House Black Market, and why do you want to work here?

What they are checking: Whether they have looked into the brand's modern, timeless style and connect with it.

Tell me about a time you gave a customer service she remembered.

What they are checking: Whether they create genuine connections, which the posting says builds the store's culture of hospitality.

How do you keep the store looking polished when it gets busy?

What they are checking: Whether they recover the floor as they go, which keeps the store visually inspiring.

Describe a time you set a goal at work and reached it.

What they are checking: Whether they take ownership of personal goals, which the posting says feed store performance.

What would you do

A customer needs an outfit for a big presentation tomorrow. How do you help her?

What they are checking: Whether they can style for a real moment and help her feel confident, which is what the brand promises.

The item a customer wants is not in stock in her size. What do you do?

What they are checking: Whether they use omnichannel tools to complete the sale instead of losing it.

A customer is unhappy about a policy and starts raising her voice. How do you respond?

What they are checking: Whether they stay calm and respectful and know when to bring in a leader.

How would you help a coworker who is overwhelmed during a rush?

What they are checking: Whether they support teammates naturally, which the posting lists as part of the job.

About the work

How would you greet a customer and find out what she is shopping for?

What they are checking: Whether they can open an authentic conversation, which the posting names as a key duty.

How would you tell a customer about our loyalty program?

What they are checking: Whether they can present loyalty benefits naturally, since it is part of the role.

Practice this interview out loud.

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The full job description

As published by Knitwell Group.

About us Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers. About the role As a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer connections, sharing product knowledge, and providing personalized service. The impact you can have In this role, you'll have the opportunity to: • Deliver a customer-centered experience that reflects our culture of hospitality. • Initiate authentic conversations with customers to understand their needs and provide personalized service. • Create a seamless omnichannel experience by utilizing available tools. • Educate customers about the benefits of brand loyalty programs. • Contribute to overall store performance by staying accountable to personal goals. • Assist store leaders with merchandising, inventory replenishment, and store organization. • Maintain a visually inspiring store environment that reflects brand standards. • Contribute to a positive work environment by embracing teamwork and collaboration. You'll bring to the role • Passion for our brand, fashion, and empowering confidence. • Flexible availability — including nights, weekends, and holidays. • Team player mindset with a high level of ownership and initiative. • Ability to quickly learn new processes and tools. • Strong interpersonal and communications skills. • Must be at least 16 years old for the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA. • For all other states, must be at least 18 years old. • Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds. Benefits • Optional medical, dental, and vision insurance • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 3068-Deer Park Town Center-WHBM-Deer Park, IL 60010 Position Type: Regular/Part time Pay Range: $15.00 - $18.75 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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