Jobs › Carter's

Sales Associate

Carter's · Algonquin, IL · $14.00–$16.00 an hour · Part time

Posted Aug 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you made someone's shopping trip or visit feel special.

What they are checking: Whether they connect warmly with customers, which Carter's describes as being the face of the brand.

Tell me about a time you worked as part of a team to get through a really busy shift.

What they are checking: Whether they pitch in and support teammates, which Carter's lists as part of its culture.

What do you know about Carter's or OshKosh B'gosh, and why do you want to work here?

What they are checking: Whether they have real interest in the brand and the families it serves.

What would you do

A grandparent comes in looking for a gift for a new baby but doesn't know the size. How do you help them?

What they are checking: Whether they can guide shoppers who are unsure, which is common with gifts for growing families.

How would you suggest add-on items to a customer without feeling pushy?

What they are checking: Whether they can help customers find more of what they need while keeping it genuine.

What's your availability like, including weekends, holidays and back-to-school season?

What they are checking: Whether their schedule fits retail peaks, which drive staffing in children's apparel stores.

A parent with a crying toddler is trying to check out and the line is long. What do you do?

What they are checking: Whether they notice customer stress and act with patience and kindness in the moment.

How do you keep the sales floor looking neat during a busy day?

What they are checking: Whether they see recovery and presentation as part of the job, not just helping at the register.

A customer wants to return something without a receipt and is getting upset. How do you handle it?

What they are checking: Whether they stay calm, follow policy and get a manager involved when needed.

About the work

How comfortable are you handling cash and running a register?

What they are checking: Their basic accuracy with transactions, which every sales associate is expected to manage.

Practice this interview out loud.

Offer builds a real interview for this exact role at Carter's from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Carter's.

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents. What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love? Benefits we love: Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. Benefits and perks that make life better, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language! The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a season or a long-term career, you can grow at Carter’s. What You’ll Do: Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience Execute and expedite point of sale/register transactions Complete floor replenishment and shipment as needed Articulate current promotional events and the brand loyalty program, including credit, to customers Minimize store loss by providing exceptional customer service and maintaining a safe, clean store Qualities we’d love in a candidate: A positive and solutions-oriented mindset Demonstrated customer service and engagement skills Effective and professional verbal and written communication skills The ability to manage multiple tasks at once You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled Carter’s for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). Additional information: Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process. NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. *Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023 Compensation for this position ranges from $14.00 - $16.00 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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