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RN Triage - Pulmonary

Endeavor Health · IL · $35.15–$54.48 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped get a pre-authorization approved for a medication or test. What did it take?

What they are checking: Whether they can handle insurance work that often delays expensive pulmonary drugs and tests.

Tell me about a time you had to stay calm during a stressful stretch in a clinic.

What they are checking: Whether they can keep clinical judgment steady through the high-stress periods the posting mentions.

What would you do

A patient keeps calling with the same breathing complaint but won't come in. How do you handle it?

What they are checking: Whether they can address patterns and barriers to care instead of just repeating the same advice.

The posting includes continuous glucose monitor placement. How would you approach a skill you haven't done much of?

What they are checking: Whether they are honest about gaps and ask for training rather than guessing on a procedure.

You're asked to cover another office for the day. What do you do first when you arrive?

What they are checking: Whether they are flexible about travel and know how to orient quickly to keep patients safe.

About the work

A COPD patient calls saying they're more short of breath and their sputum has turned green. Walk me through your assessment.

What they are checking: Whether they can recognize a COPD flare and decide between a same-day visit, action plan or emergency care.

What would you hear on a phone call that tells you a patient with breathing trouble needs 911, not an appointment?

What they are checking: Whether they can spot respiratory distress over the phone, like speaking in short phrases or confusion.

How do you teach a patient to use an inhaler correctly, and how would you check their technique over the phone?

What they are checking: Whether they know inhaler technique is a common reason treatment fails and can coach it remotely.

A patient on home oxygen calls saying their pulse ox reads 86 percent. What do you ask and what do you advise?

What they are checking: Whether they know oxygen targets for chronic lung patients and when a low reading is dangerous.

How do you set up a referral to another specialist so nothing gets lost?

What they are checking: Whether they close the loop on referrals instead of assuming someone else will follow up.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $35.15 - $54.48 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Registered Nurse Triage (RN) - Pulmonary • Location: 100 Spalding Drive, Naperville, IL • Full Time: 40 hours / week • Office Hours: Monday - Friday 8:30 AM - 5:00 PM . • Travel Required: This role includes some travel to other locations and requires flexible hours to meet operational needs What you will do: • Under the direction of the Supervisor, the Triage Nurse is a Registered Nurse (RN) responsible for patient care needs through the use of inbound and outbound telephone practice. The Triage Nurse continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem-solving abilities. The Triage Nurse will actively manage patient's immediate and ongoing needs with attention to acute and preventative intervention. Duties include: phone triage, patient education and continuous Glucose Monitor placement, testing, insurance pre-authorization and referrals, clean and stock exam rooms. What you will need: • Current Illinois RN licensure • Current CPR Certification issued by American Heart Association (AHA) • Office RN and BSN preferred • Self-starter, able to handle periods of high stress • Prolonged periods of standing/walking/sitting/bending/reaching/climbing and repetitive use of hands • Able to lift up to 40 lbs. and carry/push up to 20 lbs. • Able to effectively communicate in English, both written & verbal Benefits (For full time or part time positions): • Premium pay for eligible employees • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, Pet and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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