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RN - Poison Information Specialist - Part Time

Children's Wisconsin · Milwaukee, WI · Part time

Posted Sep 3, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How do you stay calm and get clear information from a panicked caller?

What they are checking: Phone-based composure and questioning skill, since you can't see the patient.

The posting says to use critical thinking away from the bedside. What do you think you'll miss about bedside nursing, and what won't you?

What they are checking: Realistic expectations about a phone-based role and whether they'll stay engaged without direct patient contact.

Tell me about a time you had to tell someone something they didn't want to hear, like going to the ER.

What they are checking: Firmness and clarity when a caller resists advice that keeps their child safe.

How would you use a call to give prevention education without sounding like a lecture?

What they are checking: Ability to teach safe storage and prevention in a way families will accept.

This is part-time at 0.5 FTE. How does that fit your schedule and how will you stay sharp between shifts?

What they are checking: Reliability and plans for keeping knowledge current in a specialty role.

What would you do

A parent calls because their toddler may have swallowed a few of grandma's blood pressure pills. Walk me through the call.

What they are checking: Ability to gather key details fast, assess risk and decide home care versus ED using approved guidelines.

A health care provider at another hospital calls asking for treatment guidance. How is that call different from a parent's?

What they are checking: Ability to speak clinically with providers and know when to involve a toxicologist.

A caller won't give their name and says they took something on purpose. What do you do?

What they are checking: Recognizing a possible suicide risk and following protocol to get help while keeping them on the line.

About the work

Which exposures in children worry you most even at small doses?

What they are checking: Knowledge of high-risk agents like button batteries, opioids, calcium channel blockers and sulfonylureas.

How comfortable are you using computer guideline systems while talking on the phone?

What they are checking: Skill at multitasking with software like Toxicall or similar decision support tools the posting mentions.

How do you decide when to make a follow-up call to a family?

What they are checking: Understanding that follow-up catches delayed effects and is key to safe home management.

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The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ The person in this role will handle incoming emergency calls from the State of Wisconsin public and health care providers. Provides caller with assessment, evaluation, disposition, and education and prevention information regarding human toxic exposures using medically approved guidelines in computer software systems. Use your critical thinking skills away from the bedside! • $2,500 Sign-on bonus - paid after 120 days • Part Time - 0.5 FTE • Schedule is a combination of: • Days (6am - 2:30pm) Example • PM (2:30pm - 11:00pm) Example • Office Setting • Weekends - every other • Holiday rotation • Hybrid work setting - after orientation • Must live within a commutable distance to Wauwatosa, WI Education • Registered Nurse (Associate or Bachelor's degree) required OR • Pharmacist with Bachelor's degree along with previous clinical or Poison Center experience. Experience • Three years of clinical experience in acute, ambulatory care or a pediatric setting preferred. • Previous experience in an AAPCC certified Poison Center preferred. Knowledge, Skills and Abilities • Successful completion of exam for Certified Specialist in Poison Information (CSPI) after meeting the requirements put forth by the American Association of Poison Control Centers. Exam is offered once per year. Incumbent must successfully complete exam within 3 attempts. Licenses and Certifications: One of the following: • License RN-Registered Nurse (30) - State of Wisconsin • License Pharmacist (40) - State of Wisconsin Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: + one of the following: - N/A, License Pharmacist (40) - State of Wisconsin, License RN-Registered Nurse (30) - State of Wisconsin

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