RN Navigator | Heart Failure | Full Time
Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
This role evaluates outcomes using clinical, financial and utilization data. Tell me about a time you used data to change how you cared for patients.
What they are checking: Comfort using numbers like readmission rates to guide their work, not just bedside instinct.
The posting says you may work in settings without established policies. Tell me about a time you had to use your own judgment with no clear procedure to follow.
What they are checking: Independent nursing judgment, which this role relies on more than most bedside jobs.
How do you organize a caseload of many patients so nobody falls through the cracks?
What they are checking: Systems for tracking follow-ups across a large panel of high-risk patients.
What would you do
A patient says they cannot afford their heart failure medications. What do you do?
What they are checking: Removing barriers to care, which the posting names as a core part of the navigator role.
How would you coordinate care between cardiology, primary care, home health and a pharmacy for one patient?
What they are checking: Coordination across many parts of the system so care happens in the right order without gaps.
A patient keeps eating salty foods and missing weights despite your teaching. How do you approach your next conversation?
What they are checking: Motivational approaches that respect the patient instead of repeating the same lecture.
How would you bring up advance care planning with a patient whose heart failure is getting worse?
What they are checking: Comfort with hard conversations about goals of care in a progressive illness.
About the work
A heart failure patient goes home after a hospital stay. What do you do in the first week to keep them from coming back?
What they are checking: Knowledge of transitions of care, like follow-up calls, daily weights and medication checks, that prevent readmissions.
What symptoms would you teach a heart failure patient to watch for, and what should they do about each one?
What they are checking: Clear self-management education on weight gain, swelling and breathlessness that patients can actually follow.
How do you include family members or caregivers in a heart failure care plan?
What they are checking: Recognizing that families often manage medications and diet, so they need to be part of the plan.
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Practice this out loudThe full job description
As published by Sanford Health.