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RN Certified Clinical Program Coordinator, Nursing Services - Days

Mercyhealth · Janesville, WI · $34.45–$51.68 an hour · Part time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What experience do you have with certified clinical programs or accreditation, like stroke or chest pain programs?

What they are checking: Whether they have hands-on experience with program certification requirements, since maintaining accreditation is the core purpose of this role.

Tell me about a time you led a change in practice on a unit.

What they are checking: Whether they can lead practice changes without direct authority, since program coordinators must influence staff they do not supervise.

How would you represent the program on hospital and community committees?

What they are checking: Whether they can communicate and advocate for the program on committees, since visibility and support keep certified programs well resourced.

What would you do

How would you build a care path with a multidisciplinary team?

What they are checking: Whether they can build evidence-based care paths with many disciplines, since good pathways depend on agreement across the whole care team.

How do you prepare for an accreditation survey?

What they are checking: Whether they prepare organized documentation well ahead of surveys, since accreditation depends on proving compliance, not just practicing it.

This is a 20-hour role. How would you manage your priorities in limited time?

What they are checking: Whether they can focus on the highest-impact work within twenty hours, since a part-time role can easily become overwhelmed.

How do you educate staff about program requirements?

What they are checking: Whether they can teach program requirements in practical, memorable ways, since staff education is how standards actually reach the bedside.

About the work

How would you follow a program patient from admission to discharge?

What they are checking: Whether they can coordinate a program patient's care across the entire stay, since gaps between departments often cause missed standards.

How do you monitor whether staff are meeting program standards of care?

What they are checking: Whether they can monitor staff compliance and give constructive feedback, since certified programs depend on consistent adherence to care standards.

How do you use data to show whether the program is improving outcomes?

What they are checking: Whether they can use outcome data to show improvement, since certification bodies and hospital leaders expect evidence that the program works.

Practice this interview out loud.

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The full job description

As published by Mercyhealth.

OVERVIEW Responsible for developing, implementing, and evaluating programs and systems that support quality services and ongoing program accreditation. Collaborates with interdisciplinary partners to achieve program goals. Schedule : 24 hours per week Shift : Days ESSENTIAL DUTIES AND RESPONSIBILITIES Clinical Activities: • Serves as an expert practitioner, role model and clinical resource in providing quality nursing care to program specific patients and their families. • Support the care team in clinical management of the program specific patients. • Follows program specific patients from admission through discharge and transitions of care as specified by program requirements. • Assist in ensuring all care throughout continuum is coordinated, cost -efficient, and results in optimal outcomes. • Assist in monitoring compliance with program specific standards of care. • Coordinate multidisciplinary team services for patient and family needs. • Provide and document program specific care in accordance with standards relating to the care of these patients. • Identify the need for and coordinate the development and implementation of care paths for program- specific patients incorporating members from the multidisciplinary team. Administration: • Represent the Programs on various hospital and community committees to enhance and foster optimal patient care management. • Manages, coordinates and leads Program Steering and/or Operational meetings. • Manage, as appropriate, the operational, personnel and financial aspects of the Program. • Supervise adherence to hospital policies, procedures and standards through observation, medical record review, staff feedback and other appropriate sources. • Supervision of Program database. • Promote customer service. • Facilitates resolution of patient concerns and implements processes to prevent future incidents. • Ensures the Program meets all current evidence based guidelines and program specific standards as outlined by accrediting agency. Education Responsibilities: • Develop, coordinate and implement orientation, nursing education, and in-service programs related to care and management of Program specific patients in conjunction with nursing services. • Direct community program specific education and prevention programs by developing, implementing, and evaluating programs for targeted populations in the city and surrounding communities • Participate in mandatory educational activities as appropriate to professional development goals. • Participate in case review. • Participate in education programs as needed. • Review all present Program specific patient education materials and standardize across the system. • Work in collaboration with Program specific coordinators across the system. EDUCATION AND/OR EXPERIENCE Three to five years’ experience in clinical nursing with required program specific patient population. Graduate of an accredited school of nursing BSN required; will consider candidates currently in an accredited BSN Completion Program. Master’s degree preferred. Proficient in Microsoft Office and EMR CERTIFICATION/LICENSURE Licensed as a Registered Nurse in state(s) of practice Dual licensure preferred Membership in a professional nursing organization Approved CPR or BLS certification required Certification in a related specialty within 3 years per program guidelines (example: stroke, chest pain, heart failure) OTHER SKILLS AND ABILITIES Participate in the development of Program specific care systems at the community, state, and/or national levels. Take an active part in community outreach programs Monitor state & regulatory requirements Monitor & respond to changes in the Program specific accreditation standards and serve as liaison regarding these changes LEVEL OF SUPERVISION Assist in the development, implementation and evaluation of a quality plan, which is multi-disciplinary and focused on patient outcomes. Serve as the coordinator of the identification, investigation, reporting and follow up of incidents and quality issues throughout the program while maintaining confidentiality. Supervise the collecting, coding, scoring, and developing of processes for validation of data entered into the registry. Sufficiently understands the Program specific structures and processes to be capable of facilitating performance improvement activities, compiling trend reports, and conducting research while protecting confidentiality. Development of a 1-3 year PI plan Routine QA of registry activities (data collection & entry QA) as applicable Monitor protocol adherence and variances PAY RANGE: $34.45 - $51.68 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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