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This position has closed. Nordstrom removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Retail Sales - Men's Apparel - Oakbrook Center

Nordstrom · Oak Brook, IL · $17.30 an hour · Variable

Posted Sep 2, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you hit a sales goal or beat it.

What they are checking: Whether they can show drive and describe what they did differently to get there.

How do you keep up with men's fashion and the brands we carry?

What they are checking: Whether they are curious about product, which shows up as confident advice on the floor.

Tell me about a time you worked with a teammate to help a customer.

What they are checking: Whether they share customers and help across the team rather than guarding sales.

What would you do

A man says he hates shopping and needs a suit for a wedding by next week. How do you help?

What they are checking: Whether they make the visit quick and easy, and plan around alteration time.

How do you give honest fit feedback on a jacket or pants that just do not work?

What they are checking: Whether they are tactful but truthful, which builds trust and prevents returns.

A customer only came in for socks. How might you turn that into a better visit for him?

What they are checking: Whether they can spot needs and suggest items naturally without pressure.

The department needs restocking and markdowns while customers are waiting. How do you prioritize?

What they are checking: Whether they keep customers first while still getting team tasks done.

How would you talk to a customer about opening a Nordstrom Rewards account?

What they are checking: Whether they can explain the value simply and make it about the customer.

About the work

What do you know about fit in men's clothing, like shirt sizing or suit lengths?

What they are checking: Whether they have or will build real product knowledge that customers rely on.

How would you build a following of male customers who do not usually respond to marketing?

What they are checking: Whether they can use short, useful texts and follow-ups that fit how these customers shop.

Practice this interview out loud.

Offer builds a real interview for this exact role at Nordstrom from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Nordstrom.

Job Description The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life… • Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media) • Build lasting relationships with customers • Give the best service to our customers on their terms • Provide honest and confident feedback to customers about style and fit • Seek fashion and product knowledge to build your expertise • Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning • Grow relationships by opening new Nordstrom Rewards program accounts • The hours and schedule for this position will vary by week depending on business needs • This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into You own this if you have… • Excellent communication and people skills • A self-motivated, goal oriented focus • Strong interest to use networking and technology to achieve sales goals • The ability to excel in a team environment • The ability to prioritize multiple tasks in a fast-paced environment • Organization and follow through • The ability to work a flexible schedule based on business needs • Physical Requirements: • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. • Frequent use of hands for grasping, fine manipulation, pushing and pulling • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $17.30 - $17.30 Hourly At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. © 2026 Nordstrom, Inc