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Retail Sales Associate

Skechers · Downers Grove, IL · Part time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you gave a customer great service. What made it great?

What they are checking: Whether they understand that real service is about attention and follow-through, not just being polite.

What is your availability, including nights, weekends and holidays?

What they are checking: Whether their schedule fits retail peaks, since that is when the store needs the most help.

Tell me about a time you worked as part of a team to hit a goal.

What they are checking: Whether they cooperate with coworkers and care about shared store results.

What would you do

Skechers calls this role a Product Specialist. How would you approach a customer who walks in just browsing?

What they are checking: Whether they can start a friendly conversation that leads to a sale without being pushy.

A customer says their feet hurt after standing all day at work. How would you help them find the right shoe?

What they are checking: Whether they ask questions about needs and connect comfort features to the customer's problem.

How would you suggest adding socks or another pair to a sale without annoying the customer?

What they are checking: Whether they can add on naturally, which drives the store's sales goals.

The store is packed and a customer wants three sizes brought out from the back. How do you manage it?

What they are checking: Whether they stay organized and keep several customers feeling helped during busy times.

A customer wants to return worn shoes outside the return policy and is getting upset. What do you do?

What they are checking: Whether they stay calm, follow policy, and get a manager involved when needed.

About the work

What experience do you have running a register or handling cash?

What they are checking: Whether they can handle transactions accurately and keep their drawer balanced.

How would you keep the shoe wall neat and stocked during a busy weekend?

What they are checking: Whether they see recovery and stocking as part of the job, not just selling.

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The full job description

As published by Skechers.

WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job—you’re joining a team where growth, customer connections, fashion, and comfort are at the core. In this entry-level retail role, you’ll engage with customers, provide exceptional customer service, and contribute to the success of the store. Whether you’re passionate about retail sales, skilled as a cashier, or looking for a position with a flexible schedule, this opportunity offers room to grow. Pay Rate :$17.50 BENEFIT HIGHLIGHTS AS A SALES ASSOCIATE: • Generous discounts on Skechers footwear, apparel, and accessories (including exclusive discounts for Friends and Family!) • Flexible schedule for work-life balance. • On-the-job training to build skills in retail sales, customer service, and cashier duties. • Additional Benefits & Perks to be reviewed during the interview process. • Potential for growth within Skechers global brand WHAT YOU WILL DO: • Customer Service: Engage with customers to provide personalized advice on Skechers products, making sure each customer walks away with the perfect choice. Exceptional customer service is our top priority. • Retail Sales Goals: Actively contribute to achieving store and individual sales goals. As a Sales Associate , you’ll have the opportunity to develop your skills in retail sales and learn about our product offerings. • Store Operations: Keep the store looking its best by organizing displays, restocking shelves, and managing merchandise. This role involves lifting and carrying shoes and boxes (occasional lifting up to 50 pounds) and staying on your feet throughout most of your shift. • Cashier Duties: Handle cashier responsibilities, accurately processing payments, and ensuring customers leave with a great final impression. • Product Knowledge: Stay informed on Skechers latest footwear, apparel, and accessories sharing product details to improve the customer experience and boost sales. • Team Collaboration: Work alongside other employees to create an inviting store environment that reflects the Skechers brand and meets company standards. WHAT WE NEED FROM YOU: • Eager to deliver top-notch customer service in an entry-level retail role. • Driven to meet and exceed retail sales goals. • Reliable, detail-oriented, and comfortable with cashier responsibilities. • Able to work a flexible schedule with evening and weekend availability. • Excitement to represent the Skechers brand with energy, enthusiasm and a sense of urgency! REQUIREMENTS: • High school diploma or equivalent preferred but not required. • Experience in retail sales, customer service, or cashier roles is a plus but not essential. • Must be at least 18 years of age at time of application. Kickstart your career in retail sales with Skechers! About Skechers Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal Employment Opportunity Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law. Reasonable Accommodation Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com. To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

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