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Retail Sales Assistant - MacGregor Location

Dyson · Australia · Remote available · Part time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

At Dyson we say our products are bought, not sold. What does that mean to you?

What they are checking: Whether they understand needs-based selling over pushing products.

Tell me about a time you gave someone five-star service.

What they are checking: Whether they know what exceptional service looks like in practice.

Tell me about a time you were measured on a target. How did you do?

What they are checking: Whether they are comfortable working toward clear numbers.

What would you do

This role requires working every Saturday and Sunday at the MacGregor retail partner store. How does that fit your life?

What they are checking: Whether they can commit reliably to weekends, which the posting makes mandatory.

A shopper is interested in a vacuum but wants to compare it with three others. What do you do?

What they are checking: Whether they can help compare honestly while showing what makes Dyson different.

A customer is angry about a product that broke. How do you respond?

What they are checking: Whether they handle complaints calmly and help the customer get support.

How would you work with your Area Manager when you're the only Dyson person in the store?

What they are checking: Whether they can work independently and keep their manager informed.

About the work

Demonstrate a Dyson product to me as if I'm a shopper who has never tried one.

What they are checking: Whether they can fascinate shoppers through presentation and demonstration.

You have a sales conversion target. How would you track how you're going during a shift?

What they are checking: Whether they understand conversion and take responsibility for hitting it.

How would you uncover a customer's needs in the first minute of a conversation?

What they are checking: Whether they ask smart questions quickly rather than launching into a pitch.

Practice this interview out loud.

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The full job description

As published by Dyson.

About Us Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people. About the Role As a Dyson Retail Assistant, you will deliver outstanding retail experiences that fascinate shoppers through the presentation and demonstration of our machines. Based in one of our retail partner stores in MacGregor and reporting to the Area Manager, our Retail Assistants are responsible for both sales and experience. At Dyson we say that our products are bought, not sold. That doesn't mean we don't sell anything, what this means is that we get to know our customers, we understand their needs, we give a 5-star service and with every purchase we strive to make the customer's life easier and better. To be suitable in this role, you will be required to work every Saturday and Sunday. You’ll be responsible for achieving a sales conversion target and will achieve this through showcasing the Dyson range of products in all categories and generating interest and excitement around our machines. You’ll uncover shoppers needs and match those needs with the right products, transforming them from a shopper to a Dyson owner. Main Responsibilities include but not limited to: • Deliver hands on demonstrations with our customers, showcasing the unique benefits of Dyson products across the Floor Care, Environmental Control, Personal Care and Professional categories • Taking personal responsibility for achieving individual KPIs, including daily, weekly and monthly sales whilst delivery a high standard of customer service • Maintain a high standard of visual merchandising in your area, always looking for opportunities to increase Dyson in-store presence • Build strong relationships with store management and staff About You You will understand retail principles such as visual merchandising and sales targets along with a keen interest in technology with the ability to communicate how machines work differently. A high standard of personal presentation and excellent customer service is paramount. The successful candidate will have: • Availability for permanent weekend work • Customer service and/or sales experience • Experience within a premium retail environment is advantageous • A confident approach and a friendly, engaging manner • Strong interpersonal skills with an ability to communicate complex information simply • Ability to work independently • Time management skills with the ability to multi-task • Determination, passion and drive for results • Hard working, ambitious approach to all that you undertake in giving in-depth bespoke consultations to answer every customer's questions What We Offer In addition to a competitive hourly rate, you will be provided: • Ongoing learning and development opportunities • Above market parental leave scheme • Competitive incentive program Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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