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This position has closed. Nordstrom removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Retail Sales - Accessories - Oakbrook Center

Nordstrom · Oak Brook, IL · $17.30 an hour · Variable

Posted Sep 29, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you hit a goal at work.

What they are checking: Whether they are driven by results and can describe the steps they took.

How do you learn about the products and brands you sell?

What they are checking: Whether they make the effort to become a trusted source of product advice.

How do you handle being asked to work in a different department for a shift?

What they are checking: Whether they are flexible, which the posting says the role may require.

What would you do

A customer is shopping for a birthday gift and has a set budget. How do you help her find something?

What they are checking: Whether they respect the budget and still offer choices that feel special.

How do you give honest feedback when an accessory does not suit a customer?

What they are checking: Whether they are tactful and truthful, which builds trust and repeat visits.

The department is crowded and you are the only one free. How do you help several people at once?

What they are checking: Whether they acknowledge everyone and move efficiently between customers.

How would you suggest a second item, like a belt or sunglasses, without pressure?

What they are checking: Whether they can grow the sale by being genuinely helpful.

How would you explain Nordstrom Rewards to a first-time customer?

What they are checking: Whether they can share the program's value simply and make it about the customer.

About the work

How would you build a following of customers who come back to you for accessories?

What they are checking: Whether they have a plan for capturing contacts and following up with new arrivals.

How do you help keep the department customer ready with stocking and markdowns?

What they are checking: Whether they see floor upkeep as part of selling, not someone else's job.

Practice this interview out loud.

Offer builds a real interview for this exact role at Nordstrom from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Nordstrom.

Job Description The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life… • Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media) • Build lasting relationships with customers • Give the best service to our customers on their terms • Provide honest and confident feedback to customers about style and fit • Seek fashion and product knowledge to build your expertise • Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning • Grow relationships by opening new Nordstrom Rewards program accounts • The hours and schedule for this position will vary by week depending on business needs • This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into You own this if you have… • Excellent communication and people skills • A self-motivated, goal oriented focus • Strong interest to use networking and technology to achieve sales goals • The ability to excel in a team environment • The ability to prioritize multiple tasks in a fast-paced environment • Organization and follow through • The ability to work a flexible schedule based on business needs • Physical Requirements: • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. • Frequent use of hands for grasping, fine manipulation, pushing and pulling • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $17.30 - $17.30 Hourly At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. © 2026 Nordstrom, Inc