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Retail Sale Associate

Skechers · Chicago, IL · Part time

Posted Sep 16, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you gave a customer great service. What did you do?

What they are checking: Whether they have a real instinct for service they can describe with a specific example.

What does your availability look like, including weekends and holidays?

What they are checking: Whether their schedule fits retail needs, even with the flexible scheduling the posting mentions.

Tell me about a time you worked with a team to get a big task done, like a stockroom or restock.

What they are checking: Whether they pitch in on non-selling work and support teammates.

Why do you want to work at Skechers?

What they are checking: Whether they have some real connection to the brand or to helping customers.

What would you do

A customer says their feet hurt after standing all day at work. How would you help them find the right shoe?

What they are checking: Whether they listen to needs and connect them to comfort features, the heart of the Skechers brand.

The store is busy, and you are helping one customer while another is waiting. What do you do?

What they are checking: Whether they can acknowledge waiting customers and keep everyone feeling looked after.

A customer wants to return shoes that are clearly worn and outside the policy. How do you handle it?

What they are checking: Whether they follow policy politely and know when to bring in a manager.

How would you suggest socks or an extra item without sounding pushy?

What they are checking: Whether they can add to a sale naturally by focusing on what helps the customer.

A customer is frustrated because their size is out of stock. What would you do?

What they are checking: Whether they offer alternatives like another style or an order instead of losing the sale.

About the work

Have you worked a register before? How do you make sure your cash and transactions are accurate?

What they are checking: Whether they can handle cashier duties carefully, since the role includes running the register.

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The full job description

As published by Skechers.

WHO ARE WE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job—you’re joining a team where growth, customer connections, fashion, and comfort are at the core. In this entry-level retail role, you’ll engage with customers, provide exceptional customer service, and contribute to the success of the store. Whether you’re passionate about retail sales, skilled as a cashier, or looking for a position with a flexible schedule, this opportunity offers room to grow. Pay Rate: $18.00 BENEFIT HIGHLIGHTS AS A SALES ASSOCIATE: • Generous discounts on Skechers footwear, apparel, and accessories (including exclusive discounts for Friends and Family!) • Flexible schedule for work-life balance. • On-the-job training to build skills in retail sales, customer service, and cashier duties. • Additional Benefits & Perks to be reviewed during the interview process. • Potential for growth within Skechers global brand W HAT YOU WILL DO: • Customer Service: Engage with customers to provide personalized advice on Skechers products, making sure each customer walks away with the perfect choice. Exceptional customer service is our top priority. • Retail Sales Goals: Actively contribute to achieving store and individual sales goals. As a Sales Associate , you’ll have the opportunity to develop your skills in retail sales and learn about our product offerings. • Store Operations: Keep the store looking its best by organizing displays, restocking shelves, and managing merchandise. This role involves lifting and carrying shoes and boxes (occasional lifting up to 50 pounds) and staying on your feet throughout most of your shift. • Cashier Duties: Handle cashier responsibilities, accurately processing payments, and ensuring customers leave with a great final impression. • Product Knowledge: Stay informed on Skechers latest footwear , apparel, and accessories sharing product details to improve the customer experience and boost sales. • Team Collaboration: Work alongside other employees to create an inviting store environment that reflects the Skechers brand and meets company standards. W HAT WE NEED FROM YOU : • Eager to deliver top-notch customer service in an entry-level retail role. • Driven to meet and exceed retail sales goals. • Reliable, detail-oriented, and comfortable with cashier responsibilities. • Able to work a flexible schedule with evening and weekend availability. • Excitement to represent the Skechers brand with energy , enthusiasm and a sense of urgency ! R EQUIREMENTS : • High school diploma or equivalent preferred but not required . • Experience in retail sales, customer service, or cashier roles is a plus but not essential . • Must be at least 18 years of age at time of a ppl ication . Kickstart your career in retail sales with Skechers! About Skechers Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal Employment Opportunity Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law. Reasonable Accommodation Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com. To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

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