Jobs › TJX Companies

Retail Morning Backroom Associate

TJX Companies · Galesburg, IL · $15.00–$15.50 an hour · Part time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

Apply at TJX Companies

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This Marshalls role in Galesburg is morning backroom work. Can you reliably start early, and how do you make sure you're on time?

What they are checking: Dependability for morning starts, since freight has to be processed before the floor gets busy.

Tell me about a time you worked hard on a task with few breaks. How did you keep your quality up?

What they are checking: Stamina and consistency, which backroom processing needs every morning.

If the morning gets busy and you're asked to help on the floor, how would you react?

What they are checking: Flexibility to be cross-trained into customer-facing work when needed.

How do you work with a partner to get a truck done quickly?

What they are checking: Whether they talk and split tasks well with a partner, since trucks get done faster as a pair.

Why does morning backroom work appeal to you?

What they are checking: Whether they genuinely want physical, early, behind-the-scenes work rather than just any job.

What would you do

The backroom is crowded and you need to find space for new freight. What do you do?

What they are checking: Organizing a tight space safely and keeping walkways clear.

You notice the item count on a carton doesn't match what's inside. What do you do?

What they are checking: Attention to detail and reporting discrepancies rather than ignoring them.

What would you do if you found empty boxes or tags hidden in the backroom?

What they are checking: Recognizing signs of possible theft and reporting them to management.

About the work

Walk me through how you'd unpack and process a box of clothing.

What they are checking: Understanding of tagging, hanging and sorting standards that make merchandise ready for the floor.

How do you lift heavy cartons without hurting yourself?

What they are checking: Basic safe lifting habits, since backroom injuries usually come from rushing.

Practice this interview out loud.

Offer builds a real interview for this exact role at TJX Companies from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by TJX Companies.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. • Role models established customer experience practices with internal and external customers • Supports and embodies a positive store culture through honesty, integrity, and respect • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures • Promotes credit and loyalty programs • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards • Accurately processes and prepares merchandise for the sales floor following company procedures and standards • Initiates and participates in store recovery as needed throughout the day • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store • Provides and accepts recognition and constructive feedback • Adheres to all labor laws, policies, and procedures • Supports and participates in store shrink reduction goals and programs • Participates in safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Possesses excellent customer service skills • Able to work a flexible schedule to support business needs • Possesses strong communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Capable of lifting heavy objects with or without reasonable accommodation • Works effectively with peers and supervisors • Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2019 National Blvd Location: USA Marshalls Store 1443 Galesburg IL This position has a starting pay range of USD $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Apply at TJX Companies