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Retail Merchandise Coordinator Full Time

TJX Companies · Sturgeon Bay, WI · $14.25–$14.75 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you coached someone to work faster without sacrificing quality.

What they are checking: Coaching skill that keeps associates processing efficiently and accurately.

Tell me about a time you had to lead and do hands-on work at the same time.

What they are checking: Working coordinator skill, balancing personal tasks with directing others.

How do you build trust with associates so they follow your direction?

What they are checking: Leading with respect and consistency, which makes coordinators effective.

What would you do

You have three associates and two departments that are nearly empty. How do you assign the team?

What they are checking: Using floor needs to direct people and goods where they matter most for sales.

An associate keeps disappearing into the stockroom and not getting much done. How do you handle it?

What they are checking: Addressing performance directly and fairly instead of avoiding the conversation.

A customer stops you while you're carrying boxes to the floor. What do you do?

What they are checking: Keeping exceptional customer service as a priority even during processing.

About the work

Walk me through how you would run truck day from the moment the delivery arrives.

What they are checking: Whether they can orchestrate unloading, processing and moving goods to the floor in a sensible order.

Why is it important that merchandise is secured with the right security tag before it goes out?

What they are checking: Understanding how processing standards support loss prevention, not just presentation.

How do you keep the Coordinator on Duty informed about how processing is going?

What they are checking: Communication that lets store leaders adjust coverage and plans during the day.

What would you do if you found a carton with the wrong merchandise or missing items?

What they are checking: Following receiving procedures to report discrepancies so inventory stays accurate.

Practice this interview out loud.

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The full job description

As published by TJX Companies.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service. • Creates a positive internal and external customer experience • Promotes a culture of honesty and integrity; maintains confidentiality • Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor • Trains and mentors Associates on established merchandising and processing principles • Ensures merchandise is properly tagged, hung, secured, and coded • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor • Ensures Associates complete tasks and activities according to store plan; prioritizes as needed • Monitors productivity of team and coaches as necessary • Organizes and rotates back stock for easy replenishment • Maintains and upholds merchandising philosophy and signage standards • Maintains all organizational, cleanliness and recovery standards for the backroom area • Ensures compliance with recycling and, where applicable, hazardous waste programs • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates • Provides and accepts recognition and constructive feedback • Partners with Management on Associate training needs to increase effectiveness • Ensures adherence to all labor laws, policies, and procedures • Promotes credit and loyalty programs • Supports and participates in store shrink reduction goals and programs • Promotes safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Able to work a flexible schedule, including nights and weekends • Superior communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Team player, working effectively with peers and supervisors • Capable of lifting heavy objects with or without reasonable accommodation • Able to train others • 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1300 Egg Harbor Rd Location: USA TJ Maxx Store 1571 Sturgeon Bay WI This position has a starting pay range of USD $14.25 to $14.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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