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Retail Associate - Part Time Evenings and Weekends

TJX Companies · Oswego, IL · $15.00–$15.50 an hour · Part time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This TJ Maxx role is part time on evenings and weekends. How do those hours fit with school, another job or family, and how steady will that be?

What they are checking: Whether they can reliably cover the busiest shifts, since evening and weekend no-shows hurt the store most.

Tell me about a time you made a customer's visit better in a small way.

What they are checking: Whether they naturally engage people, since the posting judges success by highly satisfied customers.

Tell me about a time you had to follow a rule you didn't fully agree with.

What they are checking: Whether they will stick to operating and loss prevention standards even when a shortcut seems easier.

If you were asked to help in shoes one night and the fitting room the next, how would you handle that?

What they are checking: Flexibility, since associates may be cross-trained across the store to cover the needs of the business.

What would you do

It's Saturday afternoon and the line is backing up while you're working the floor. What do you do?

What they are checking: Whether they notice where the store needs them most and move there without waiting to be told.

A customer gets upset because an item rang up higher than the tag she saw. How do you handle it?

What they are checking: Staying calm and fair with price disputes while following store policy and calling for help when needed.

How would you bring up the TJX credit card or rewards program at the register in a way that doesn't annoy people?

What they are checking: Comfort with a short, friendly pitch, since promoting credit and loyalty is a listed duty.

At closing, the floor looks like a tornado hit it. How do you decide where to start recovering?

What they are checking: Whether they can prioritize the most visible and most shopped areas so the store opens ready the next day.

What would you do if you saw a coworker give a friend a discount they weren't supposed to get?

What they are checking: Their integrity and willingness to raise a problem, which matters in a store that watches loss closely.

About the work

How do you ring a return accurately, and what do you check before handing back money?

What they are checking: Attention to procedure on returns, where mistakes and fraud cost the store real money.

Practice this interview out loud.

Offer builds a real interview for this exact role at TJX Companies from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by TJX Companies.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. • Role models established customer experience practices with internal and external customers • Supports and embodies a positive store culture through honesty, integrity, and respect • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures • Promotes credit and loyalty programs • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards • Accurately processes and prepares merchandise for the sales floor following company procedures and standards • Initiates and participates in store recovery as needed throughout the day • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store • Provides and accepts recognition and constructive feedback • Adheres to all labor laws, policies, and procedures • Supports and participates in store shrink reduction goals and programs • Participates in safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Possesses excellent customer service skills • Able to work a flexible schedule to support business needs • Possesses strong communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Capable of lifting heavy objects with or without reasonable accommodation • Works effectively with peers and supervisors • Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 3030 Route 34 Location: USA TJ Maxx Store 0868 Oswego IL This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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