Jobs › Aritzia

Retail Associate - Old Orchard

Aritzia · Skokie, IL · $20.00–$30.00 an hour · Part time

Posted Feb 20, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The posting describes Boutique Associate and Style Advisor roles. Which one do you see yourself in, and why?

What they are checking: Whether they understand the roles and can match their strengths to one.

Tell me about a time you helped someone feel confident in a decision.

What they are checking: Whether they can earn trust through honest advice, which Aritzia calls earning client confidence.

What do you know about Aritzia's brands and style?

What they are checking: Whether they have done homework and can talk about product with real interest.

How do you respond when a manager gives you feedback in the middle of a shift?

What they are checking: Whether they take feedback openly and apply it right away.

Why do you want to start or grow a retail career with Aritzia?

What they are checking: Whether they are interested in the growth path the posting describes, not just a paycheck.

What would you do

Old Orchard has a lot of local regulars. How would you build relationships with clients who shop here often?

What they are checking: Whether they think about clienteling and remembering preferences for repeat clients.

A client tries on several items and nothing feels right to them. What do you do?

What they are checking: Whether they keep listening and adjust suggestions rather than giving up or pushing a sale.

A client asks for your honest opinion on something that doesn't flatter them. What do you say?

What they are checking: Whether they can be tactful and honest, which builds long-term trust over a quick sale.

About the work

How would you support the Service Counter team when it gets busy?

What they are checking: Whether they see themselves as part of a team that keeps the whole client journey smooth.

How do you keep a section of the floor looking great when clients keep pulling items?

What they are checking: Whether they understand recovery as part of curating the merchandise assortment.

Practice this interview out loud.

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The full job description

As published by Aritzia.

THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE OPPORTUNITY Your future starts now. Join our high-performance Retail team as we deliver Everyday Luxury to the world. We’re proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You’ll experience a world-class Retail education. We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience. As a Retail Associate within our boutiques, you will be part of the team responsible for the successful delivery of extraordinary client experiences and support to maximize on sales opportunities. And, with the skills you gain in this role, the opportunities are endless – from a rewarding career in Retail to continued growth and development with Aritzia. THE ROLES As a Boutique Associate, you will: • Support the Service Counter team to enable efficient and elevated experiences • Support the Atelier team to enable Everyday Luxury experiences • Curate our merchandise assortment and support a seamless retail environment As a Style Advisor, you will: • Sell clothes and earn client confidence through unparalleled styling expertise • Deliver world-class experiences by creating meaningful, memorable moments • Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia As a Service Advisor, you will: • Welcome clients • Match clients with their product and direct to the right Service Counter • Prepare the product to be processed • Efficiently and accurately process transactions • Package product for an Everyday Luxury opening experience • Support operations at the Service Counter As an Inventory Associate, you will: • Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients • Strategically place product in the backroom • Uphold the standards of product display • Enable seamlessly integrated cross-channel shopping experiences • Support in the seamless operations of all aspects of the retail space across Clients, Product, Space, Risk and Operations As a Merchandiser, you will: • Ensure the efficient and accurate processing of incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients • Strategically place product on the sales floor • Translate the product story in our boutiques • Validate the standards of product display • Enable seamlessly integrated cross-channel shopping experiences • Support in the seamless operations of all aspects of the boutique space across Clients, Product, Space, Risk, and Operations THE QUALIFICATIONS Aritzia Retail Associates have: • An aspirational sense of individual style • A commitment to learn and apply Aritzia's Values and Business and People Leadership principles • The ability to collaborate fluently with cross-functional partners • A commitment to quality and investing in results that add value to the business THE COMPENSATION The typical hiring range for this position is $20 - $30 per hour. Aritzia’s Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: • Product Discount – Maybe you’ve heard of our famous product discount? You have now. • Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. • Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve. Apply online or in your local store today. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team. We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.

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