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This position has closed. Nordstrom removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Restaurant Front of House - Marketplace Café - Michigan Avenue

Nordstrom · Chicago, IL · $17.35–$18.05 an hour · Variable

Posted Sep 7, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience in food service or hospitality.

What they are checking: Whether they have the background the posting prefers and understand front of house work.

How would you learn the menu quickly so you can talk about it with confidence?

What they are checking: Whether they are motivated to know the menu and products the posting asks them to be enthusiastic about.

How do you help your team when it's not your assigned task, like bussing or restocking?

What they are checking: Whether they pitch in wherever the restaurant needs help during a shift.

Tell me about a time you made a customer's visit better than they expected.

What they are checking: Whether they go beyond basic service to give the exceptional experience the role calls for.

How flexible is your schedule, including weekends and holidays?

What they are checking: Whether their availability matches a store restaurant with busy weekend and holiday traffic.

What would you do

The cafe is full, there's a line at the host stand and the phone is ringing. What do you do first?

What they are checking: Whether they can stay calm and prioritize in a busy, fast-paced restaurant.

How do you handle a customer who's upset about a long wait for their table?

What they are checking: Whether they can calm a guest and keep the experience positive with clear, honest communication.

A customer asks about allergens in a menu item. What do you do?

What they are checking: Whether they take food allergies seriously and check with the kitchen instead of guessing.

About the work

How do you keep third-party delivery and to-go orders accurate during a rush?

What they are checking: Whether they check orders carefully so delivery customers get what they paid for.

What food safety practices do you follow when handling food or cleaning tables?

What they are checking: Whether they understand safe food handling and would qualify for a food handler's card.

Practice this interview out loud.

Offer builds a real interview for this exact role at Nordstrom from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Nordstrom.

Job Description The Front of House role provides exceptional customer service in a fast-paced environment by delivering on a variety of front of house tasks. A day in the life… • Be knowledgeable and enthusiastic about the restaurant’s menu and products • Support front of house areas of the restaurant through a variety of tasks including but not limited to: • Seating customers • Answering telephones • Cashiering • Rolling silverware • Brewing coffee and tea • Support and processing to go and 3rd party deliver food orders • Support food expediting and soup service • Stock, organize and maintain retail displays, food cases, and stations • Assist with bussing • Support ongoing table maintenance and restaurant cleaning when needed You own this if you have…. • 1+ year experience in food service/hospitality preferred • The ability to communicate clearly and professionally with customers and coworkers • Thrived in a fast-paced environment • Open to working a flexible schedule • A food handler’s card where required by local or state regulations. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $17.35 - $18.05 Hourly We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc