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Resource Coordinator Supervisor Manager Level Environmental Science EVS Operating Rooms OR

Northwestern Medicine · Chicago, IL · Part time · Health Care Provider

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role works every Saturday and Sunday, plus holidays. Tell me why that schedule works for you.

What they are checking: Whether they have actually thought about the schedule or are hoping it changes after they start.

Tell me about a time you had to build a work schedule that left somebody unhappy. How did you handle it?

What they are checking: Whether they can make an unpopular staffing decision and still keep the team working for them.

Tell me about a time you had to correct someone on your team about something that mattered for patient safety.

What they are checking: Whether they will have a hard conversation quickly, or let a safety issue sit because the conversation is awkward.

How have you trained someone new on procedures they have to get right every single time?

What they are checking: Whether they have a real method for training, or just shadow someone for a day and hope.

Tell me about a time you were short-staffed on a shift that could not be reduced. What did you cut and what did you protect?

What they are checking: Whether they can prioritize under real constraint, and whether the things they protected were the right ones.

How do you keep a team motivated doing work that most people in the building never notice?

What they are checking: Whether they understand what actually holds an environmental services team together.

What would you do

An accreditation survey is happening this week and you find a procedure your team has not been following. What do you do first?

What they are checking: Whether their instinct is to fix the gap honestly or to tidy it out of sight before the surveyor arrives.

A surgeon tells you the room is not ready and they are waiting. Your staff say it is. What happens next?

What they are checking: How they handle being squeezed between a clinician under pressure and their own team.

What questions do you have about how this department measures whether you are doing a good job?

What they are checking: Whether they are thinking about being held accountable, or only about getting hired.

About the work

Walk me through how you would set the cleaning standards for an operating room, and how that differs from a patient room.

What they are checking: Whether they know OR turnover is a different discipline from general environmental services, not just a faster version of it.

How do you check that a room was actually cleaned to standard, rather than just marked as done?

What they are checking: Whether they audit the work or trust the checklist, which is the difference between a supervisor and a dispatcher.

What supplies or equipment have you been responsible for ordering, and how did you decide how much to keep on hand?

What they are checking: Practical experience with inventory, since running out mid-shift is the failure this role exists to prevent.

Practice this interview out loud.

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The full job description

As published by Northwestern Medicine.

• Hours: 24 hours per week • Days Schedule: 6:00 AM - 6:00 PM (Works Every Weekend: Saturday and Sunday) (Works Holidays) • Competitive Hourly Compensation: The role is graded as a non-exempt position, meaning you are eligible for overtime. • Benefits Eligible Role: New employees are eligible for benefits to begin on the first of the month following their start date The Environmental Services Resource Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: • Establish and review standards and work procedures for all Environmental Services staff in accordance with established policies and practices of the facility. • Plan work schedules, hours, areas of work, and job duties to ensure adequate EVS coverage. • Assists Manager in the supervision of various aspects of the departments and collaborates with managers and coordinators to achieve the departments and NMH mission, goals and objectives. • Participate in the interview process, evaluate, and recommend termination of facility Environmental Services personnel in accordance with facility standards. • Orientate, train, and supervise all Environmental Services staff under span of control. • Regularly inspect and evaluate physical condition of facility and supervise the relocation and storage of all furnishings and equipment, as well as the relocation of space to improve the sanitation and appearance of the facility. • Report unsafe conditions and conduct research to improve EVS technology. • Participate in regular staff meetings and communicate with members of other departments to coordinate EVS activities. • May serve on facility wide committee. • Conduct daily touch points and coaching with EVS staff. • Schedule major project work, ensuring that adequate staff and supplies are available to perform tasks. • Ordering supplies and equipment using Peoplesoft requisitions. • Conducts regular inventory of housekeeping supplies and order same. • Keeps costs in line with approved budgetary amounts. AA/EOE Required: • High school diploma or equivalent. • Must be able to speak, spell, read, write and understand English. • Excellent communication skills and ability to interact well with patients of all ages. • Must have exceptional patient relations skills • Must be able to work under stress in a fast-paced environment. • Must demonstrate reliability, punctuality and good attendance. • Ability to be on feet for the majority of the day. • Excellent hygiene is a necessity. • Must have no lifting restrictions. • Enrollment in BLS training course within 2 months of hire and successful completion within 3 months. All your information will be kept confidential according to EEO guidelines. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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