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Resource Coordinator Service Environmental Science EVS Discharge Team Supervisor

Northwestern Medicine · Chicago, IL · Full time · Health Care Provider

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a difficult conversation you had with someone about their work.

What they are checking: The posting includes evaluating and recommending termination, so this is real.

Tell me about interviewing and picking someone for a team.

What they are checking: The posting names participating in the interview process.

Four in the afternoon to half past midnight, rotating weekends and holidays, at Feinberg and Galter. How does that fit your life?

What they are checking: The posting states the schedule and site precisely, so they are asked plainly.

How do you keep a team motivated late in an evening shift?

What they are checking: The hours are the hardest practical part of the job.

What would you do

This supervises the discharge team specifically. What makes discharge cleaning different?

What they are checking: The posting names the discharge team, whose whole job is bed turnover under pressure.

The house is full and beds are needed faster than your team can turn them. What do you do?

What they are checking: The defining pressure on a discharge team, and there is no clean answer.

How do you work with managers and other coordinators rather than around them?

What they are checking: The posting names collaborating with managers and coordinators to achieve department goals.

About the work

How do you plan work schedules and areas so coverage actually holds?

What they are checking: The posting names planning schedules, hours, areas and duties to ensure adequate coverage.

How do you set and review work standards for a team?

What they are checking: The posting names establishing and reviewing standards and procedures for all EVS staff.

How do you train someone on isolation and precaution cleaning?

What they are checking: The posting names orientating, training and supervising all staff under their span of control.

Practice this interview out loud.

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The full job description

As published by Northwestern Medicine.

• Hours: 40 hours per week • Evening Schedule: 4:00 PM - 12:30 AM (Works Rotating Weekends and Works Holidays) • Location: Feinberg/Galter; FL BS • Competitive Hourly Compensation: The role is graded as a non-exempt position, meaning you are eligible for overtime. • Benefits Eligible Role: New employees are eligible for benefits to begin on the first of the month following their start date The Environmental Services Resource Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: • Establish and review standards and work procedures for all Environmental Services staff in accordance with established policies and practices of the facility. • Plan work schedules, hours, areas of work, and job duties to ensure adequate EVS coverage. • Assists Manager in the supervision of various aspects of the departments and collaborates with managers and coordinators to achieve the departments and NMH mission, goals and objectives. • Participate in the interview process, evaluate, and recommend termination of facility Environmental Services personnel in accordance with facility standards. • Orientate, train, and supervise all Environmental Services staff under span of control. • Regularly inspect and evaluate physical condition of facility and supervise the relocation and storage of all furnishings and equipment, as well as the relocation of space to improve the sanitation and appearance of the facility. • Report unsafe conditions and conduct research to improve EVS technology. • Participate in regular staff meetings and communicate with members of other departments to coordinate EVS activities. • May serve on facility wide committee. • Conduct daily touch points and coaching with EVS staff. • Schedule major project work, ensuring that adequate staff and supplies are available to perform tasks. • Ordering supplies and equipment using Peoplesoft requisitions. • Conducts regular inventory of housekeeping supplies and order same. • Keeps costs in line with approved budgetary amounts. AA/EOE Required: • Three to five years of experience in relevant field and Supervisory experience • Appropriate clinical or technical competence in relevant area. • Strong leadership skills. • Communication skills (interpersonal and group, assertiveness, conflict resolution, etc.). • Organization and planning kills (prioritization, time management, initiative, follow through). • Demonstrated problem solving skills. • Completed the Coordinator Orientation Courses. Preferred: • Associates or Bachelors degree #LI-JL1 All your information will be kept confidential according to EEO guidelines. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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