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Resource Coordinator EVS-Housekeeping Full Time Evenings

Northwestern Medicine · Lake Forest, IL · Full time · Health Care Provider

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about directing housekeeping staff rather than doing the cleaning yourself.

What they are checking: The posting is assisting in directing and overseeing operational needs, which is a step up from the floor.

Full time evenings at Lake Forest Hospital, forty hours a week. How does that fit your life?

What they are checking: Honest fit with the schedule and location the posting states.

How do you keep a team motivated on a second shift?

What they are checking: Evenings are quieter and less supervised, which changes what leadership looks like.

What do you think happens in a hospital when this work is not done properly?

What they are checking: Whether they understand their department's part in patient safety.

What would you do

A staff member is doing the work but cutting corners on isolation rooms. What do you do?

What they are checking: The version of a performance problem that carries real patient risk.

You are short-staffed for the evening. How do you decide what gets covered?

What they are checking: The daily practical problem of running a shift in environmental services.

How do you train someone new so the standard actually holds when you are not watching?

What they are checking: The difference between training and supervising.

A unit is unhappy about how long they are waiting for a room. How do you handle it?

What they are checking: Turnover pressure is the main friction between EVS and the units.

How do you tell a manager something about your shift that they will not want to hear?

What they are checking: The coordinator sits between staff and management, and honesty upward is the job.

About the work

How do you check that an area has been cleaned to standard rather than just cleaned?

What they are checking: The posting names ensuring conformance to institutional standards and policies.

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The full job description

As published by Northwestern Medicine.

**This is a full time position at 40 hours per week located at Catherine Gratz Griffin Lake Forest Hospital. This role is a 2nd shift position and the hours are 3:30p to 12p with every other weekend rotation. ** The Resource Coordinator Environmental Services will assist in directing and overseeing the operational needs of the Environmental Services department. The coordinator will assign the tasks of the reporting staff and ensure that staff is trained in accordance with JCAHO and hospital guidelines. The coordinator will be responsible for scheduling staff to meet the needs of the facility, and in doing so, stay in line with budgetary constraints. In the absence of the Manager the coordinator will act as the administrative liaison between key customer contacts and these Departments. The coordinator will work to ensure conformance to the standards and policies of the institute and the NMH mission. These include, but are not limited to: budgets, inventory control, maintaining sanitation levels, quality controls/checks, and educational planning. In addition, the coordinator will be responsible for assisting with evaluations of staff, staff development and competencies, staff procurement, and retention. The Resource Coordinator EVS reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The coordinator will learn all associated software systems and be able to effectively schedule staff and monitor productivity, in compliance with current NMH and departmental guidelines. Responsibilities: • Establish and review standards and work procedures for all Environmental Services staff in accordance with established policies and practices of the facility. Plan work schedules, hours, areas of work, and job duties to ensure adequate EVS coverage. Assists Manager in the supervision of various aspects of the departments and collaborates with managers and coordinators to achieve the departments and NMH mission, goals and objectives • Participate in the interview process, evaluate, and recommend termination of facility Environmental Services personnel in accordance with facility standards. Orientate, train, and supervise all Environmental Services staff under span of control. • Regularly inspect and evaluate physical condition of facility and supervise the relocation and storage of all furnishings and equipment, as well as the relocation of space to improve the sanitation and appearance of the facility. Report unsafe conditions and conduct research to improve EVS technology. • Participate in regular staff meetings and communicate with members of other departments to coordinate EVS activities. May serve on facility-wide committee. Conduct daily touch points and coaching with EVS staff. • Schedule major project work, ensuring that adequate staff and supplies are available to perform tasks. Ordering supplies and equipment using Peoplesoft requisitions. • Conducts regular inventory of housekeeping supplies and order same. Keeps costs in line with approved budgetary amounts. • Scheduling and Time Card responsibilities of assigned staff using Kronos ATR application. • Coordinates and manages scheduling on a shift. Manages employees’ timecards utilizing Kronos ATR. • Anticipates staffing needs for subsequent shift and makes necessary arrangements for coverage • Assumes responsibility for efficient and effective use of time and effort of all staff, including agency and ancillary QUALITY MANAGEMENT RESPONSIBILITIES • LEADERSHIP/PROBLEM SOLVING • Functions as a role model for “Patients First” standards and interprets criteria staff • Coordinates critical situations involving patients, staff, visitors and consults with manager or administrator for guidance as needed (e.g, complaints, discipline, etc.) • Facilitates effective interdepartmental communication of incidents with appropriate personnel (Manager, Administrator, Medical Staff, etc.) • Promotes philosophy and objective of the Hospital, Division and Department. • Provides a environment conductive to communication and cooperation among patients, staff and visitors • Identifies and communications key issues and trends to manager • Provides input to manager on budget issues, particularly staffing and cost containment. • Participates in departmental leadership council • STAFF DEVELOPMENT • Assess and communicates staff development needs to Manager. • Work in conjunction or under the leadership of Building/Manager Required: • High school diploma or G.E.D • Must be able to perform basic mathematical functions Preferred: • Associates or Bachelor’s degree is preferred Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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